CIO Influence

Tag : customer experience

CIO Influence News Digital Transformation

Creative Virtual Partners with SMG to Improve the Digital Customer Experience with Dynamic Assistance

CIO Influence News Desk
by CIO Influence News Desk0
Creative Virtual, a world leader in conversational AI for customer and employee engagement, has partnered with Service Management Group (SMG) to deliver an industry-first dynamic assistance capability....
CIO Influence News Networking

Tata Communications launches DIGO integrated platform for converged and contextual conversations

CIO Influence News Desk
by CIO Influence News Desk0
To transform customer engagement with intelligent Human to Everything (H2X) interactions across all customer experience (CX) platforms of digital-first businesses Tata Communications, a global digital...