Aurora Mobile Launches its AI Bots Creation Platform, GPTBots
Aurora Mobile Limited a leading provider of customer engagement and marketing technology services in China announced that it successfully held the “Use AI Faster” seminar...
Tag : customer engagement
BEN, A Provider of Personalized Customer Engagement AI Technology, to Go Public on Nasdaq
BEN’s advanced and engaging consumer AI interfaces support clients whose priority is to dramatically improve customer service while driving efficiency in their operations. BEN’s human-like...
Braze Introduces New Data Integration Innovations to Help Brands Create Personalized, Cross-Channel Campaigns Faster
New features and partnerships help streamline data integration and reduce data complexities to break down silos between marketing and technical teams Braze the comprehensive customer...
Guidehouse Insights Names Oracle, Uplight, and Bidgely Leading Customer Engagement and Customer Experience Analytics Providers
Leaders demonstrate superior algorithms and user experiences (UX), holistic product portfolios, logical strategic partnerships, broadening geographic reach, and established customer bases A new report from Guidehouse...
Capacity Expands All-In-One Support and Engagement Solution with Two Key Acquisitions
Support Automation Platform Acquires Denim Social and LumenVox Capacity, an AI-powered support automation platform announced the acquisitions of Denim Social and LumenVox. Capacity’s support automation...
SOCi Debuts in AWS Marketplace
The CoMarketing Cloud is now more accessible to AWS customers to help multi-location enterprises increase local visibility across digital channels SOCi Inc., a leading CoMarketing...
Acoustic Builds Acoustic Connect℠ on the Snowflake Data Cloud
Acoustic, a global marketing and customer engagement provider for B2C brands announced its partnership with Snowflake, the Data Cloud company, to optimize data sharing within the...
Twilio To Deliver Customer-Aware Generative AI Through New OpenAI Integration
Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced it will enable companies to create personalized, customer-aware experiences powered by OpenAI....
Thryv Enhances its Market-Leading, SaaS-Based Business Management Platform and Sees Increased Customer Engagement
Thryv Holdings, Inc., the provider of the leading small and medium sized business (SMB) software platform, announced continued momentum for its market-leading SaaS platform, reinforcing its product-led growth...
WYZE Selects parcelLab to Strengthen its Post-Purchase Customer Experience
Robust tracking and returns capabilities will decrease overhead costs and build customer loyalty parcelLab, the premier global provider of post-purchase customer experience software, announced Wyze...