Top Unbeatable Text Marketing Trends to Watch in Year 2021
Two-way text messaging is the hottest trend of 2021. Due to remote working culture, text marketing continues to grow as a popular and effective digital...
Tag : customer engagement
Mitel Introduces Amplify & Velocity Programs for Partners
New cloud specialization programs offer maximum flexibility for partners as demand for UCaaS accelerates Mitel, a global leader in business communications, continues to deepen its...
Precisely Delivers Industry’s First Unified SaaS Platform For Customer Engagement
EngageOne Communicate Helps Organizations Power More Seamless Omnichannel Experiences through Integrated Email, SMS, PDFs, Video and Chatbots Precisely, the global leader in data integrity software,...
Zammo.ai Revolutionizes Customer Engagement for Businesses with the Introduction of the Conversational AI Solution
Transformative voice-first technology works across voice assistants, IVR/telephony, and chatbots, accelerating business transition to and adoption of the voice economy Zammo.ai, the company accelerating the...
8×8 Launches 8×8 Contact Center for Microsoft Teams
New 8×8 Cloud Solution Allows Organizations to Seamlessly Integrate Customer Engagement and Global Telephony Capabilities with Microsoft Teams 8×8, Inc., a leading integrated cloud communications...
Frost & Sullivan Assesses Top Priorities in IT Investments in Leading Industries Around the Globe
COVID-19 accelerates focus on customer experience solutions, with 80% of CX applications expected to be in the cloud by 2023 Frost & Sullivan’s recent analysis, 2021...
Panos Kozanian, Former Cisco Engineering and Operations Executive, Joins Five9
Five9, Inc., an industry-leading provider of the intelligent cloud contact center, announced the appointment of Panos Kozanian, a recognized engineering leader with a proven track...