Speedcast Readies New Model of Its Industry-Leading SIGMA Universal Remote
Speedcast, a leading communications and IT services provider, has released a new model of the company’s SIGMA network management platform with new architecture for the...
Tag : Communications
NEC and T-Metrics Combine Industry-Leading Technologies to Provide a Robust and Highly Responsive On-Premises Contact Center Solution
NEC Corporation of America (NEC), a leading provider and integrator of advanced IT, communications and networking solutions, and T-Metrics, Inc., a provider of next-generation omnichannel contact center systems, announced...
Telefonica Enters Expansive, Multi-Year Strategic Collaboration with Amdocs to Provide Cloud-Enabled, Enhanced Digital Experience and Automated Operations in Hispanoamerica
Under multi-country agreement, Amdocs will modernize Telefonica’s business support and operational support systems, deploying cloud-native operational support system modules on the public cloud to reduce...
Kyndryl and Teradata Partner to Help Global Customers Use Artificial Intelligence and Data Modernization to Transform Their Businesses
Kyndryl, the world’s largest IT infrastructure services provider, and Teradata , the connected multi-cloud data platform for enterprise analytics company, announced a strategic global partnership...
Enhance Customer Communications with GhostDraft New Guidewire Marketplace App
Guidewire and GhostDraft, an end-to-end customer communications and digital experience platform provider, announced that GhostDraft’s new Ready for Guidewire validated accelerator is now available to PolicyCenter users in...
Amdocs Launches Americas 5G Experience Lab to Rapidly Unleash Network Innovation in the 5G Era
5G Experience Lab will capitalize on a diverse partner ecosystem to unlock new applications and services for our increasingly connected digital society Amdocs a leading...
Headsets.com Leverages Vonage Integrated Unified Communications and Contact Center to Deliver Seamless Agent Experience and Peerless Customer Service
Powered by Vonage, Headsets.com boasts a 98% success rate answering all calls within four rings Vonage a global leader in cloud communications helping businesses accelerate their...
Avaya and Alcatel-Lucent Enterprise Announce Strategic Partnership to Accelerate Their Customers’ Transformation to the Cloud
Avaya, a global leader in solutions to enhance and simplify communications and collaboration, and Alcatel-Lucent Enterprise, a leading international provider of communications, networking and cloud solutions...
NEC Corporation of America Partnering with the State of Oregon and NASPO ValuePoint, Eases the Path to Cloud Communications for Public Sector Agencies
NEC Corporation of America Announces Participating Addendum in the State of Oregon NEC Corporation of America (NEC), a leading provider and integrator of advanced IT,...
UJET Wins Prestigious Best of Enterprise Connect 2022 Overall Award
Disruptive Contact Center Platform Also Recognized for Innovative Use of Artificial Intelligence in CX UJET, Inc., the world’s most advanced cloud contact center provider, announced...