CCaaS Archives - Page 2 of 7

Dialpad and SoftBank Accelerate Shift to Cloud in Japan Through Landline and Call Center Portability

CIO Influence News DeskFebruary 13, 2022February 11, 2022

by CIO Influence News DeskFebruary 13, 2022February 11, 20220

Dialpad, Inc, the industry leader in AI-powered communication and collaboration solutions for businesses of all sizes, announced that together with SoftBank Corp., Dialpad will enable...

CIO Influence News Cloud Networking

Anexinet and Veristor Merge to Create One of the Largest Full-Service Technology Solution Providers Anexinet

CIO Influence News DeskFebruary 11, 2022

by CIO Influence News DeskFebruary 11, 20220

Merger Doubles the Companies’ Geographic Reach, Customer Base, and Solution Delivery Teams Anexinet Corporation, a Mill Point Capital LLC portfolio company, and Veristor Systems Inc. announced that they are...

CIO Influence News Cloud Networking

Vodafone Business and RingCentral Bring Flexible Cloud Communications Solutions to Organisations

CIO Influence News DeskFebruary 3, 2022

by CIO Influence News DeskFebruary 3, 20220

Vodafone Business and RingCentral Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, unveiled ‘Vodafone Business UC with...

AIOps CIO Influence News SaaS

Self-Funded SuccessKPI Poised for Global Expansion After Record-Breaking 10X Growth

CIO Influence News DeskJanuary 14, 2022

by CIO Influence News DeskJanuary 14, 20220

In the wake of 10X revenue growth, Banneker Partners invests $33 million. SuccessKPI, Inc., a high-growth SaaS Experience Analytics platform that provides Insight and Action...

CIO Influence News Cloud

2600Hz Rebrands Popular Telecom Podcast to In the Cloud w/2600Hz

CIO Influence News DeskJanuary 13, 2022

by CIO Influence News DeskJanuary 13, 20220

2600Hz’s podcast, In the Cloud w/2600Hz, relaunched today with an insightful new episode featuring cloud communications pioneer Mike Tessler of True North Advisory. 2600Hz, a...

CIO Influence News Cloud Networking

CallTower Recognized by Frost & Sullivan as a Leader in the UCaaS Market

CIO Influence News DeskJanuary 6, 2022

by CIO Influence News DeskJanuary 6, 20220

CallTower ranked amongst most prominent UCaaS providers in UCaaS Market Frost Radar CallTower, an international leader in delivering cloud-based enterprise-class unified communications, contact center and...

CIO Influence News IT and DevOps

NEC Holds No.1 Position for 7 Years in a Row as Worldwide Leader in SMB Business Phone Systems

CIO Influence News DeskDecember 21, 2021

by CIO Influence News DeskDecember 21, 20210

Rich Portfolio, Continuous Innovation and Commitment to Market and Business Partners Pay Off NEC, a global leader in communications & IT solutions, announced that for...

AIOps CIO Influence News Cloud

TELUS International Named a Leader in IDC MarketScape Worldwide Digital Customer Care Services 2021-2022

CIO Influence News DeskDecember 21, 2021December 21, 2021

by CIO Influence News DeskDecember 21, 2021December 21, 20210

Vendor assessment of digital customer care services firms transforming service delivery with automation/AI, cloud/platforms, omnichannel, and self-service TELUS International, a leading digital customer experience (DCX)...

CIO Influence News Cloud Digital Transformation

Frost & Sullivan Recognizes Vonage as Leader in Growth and Innovation in 2021 CPaaS Radar

CIO Influence News DeskDecember 9, 2021

by CIO Influence News DeskDecember 9, 20210

Vonage a global business cloud communications leader helping businesses accelerate their digital transformation, has been recognized as a leader in growth and innovation in the 2021...

CIO Influence News Networking Security

Retailers Offer Effective, Differentiated Customer Experience with Contact Center-as-a-Service

CIO Influence News DeskDecember 9, 2021

by CIO Influence News DeskDecember 9, 20210

Digital solutions that offer deep visibility into customer journeys and supply chain ecosystems to drive superior efficiencies, finds Frost & Sullivan The rising purchasing power...

Tag : CCaaS

Anexinet and Veristor Merge to Create One of the Largest Full-Service Technology Solution Providers Anexinet

Self-Funded SuccessKPI Poised for Global Expansion After Record-Breaking 10X Growth

Retailers Offer Effective, Differentiated Customer Experience with Contact Center-as-a-Service

DBT Labs Names Enterprise Software Veteran Sally Jenkins as Chief Marketing Officer

Datorios Unveils Lineage Analyzer for Apache Flink: A New Era of Real-time Business Operations Observability

Caddis Cloud Solutions Partners with IP3 Corporation to Enhance Sustainable Energy Integration for Data Centers

Aruba and NetApp Partner to Elevate IT Offerings

Workato Unveils Findings from AI Report, Exploring the Hype and Impact of Generative AI on Business Processes and Operations

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