CCaaS Archives - Page 2 of 7

Revation Systems Upgrades Next Generation Digital Engagement Platform for Contact Centers

CIO Influence News DeskMarch 23, 2022

by CIO Influence News DeskMarch 23, 20220

Secure, Artificial Intelligence-enabled CCaaS Platform, LinkLive, Delivers New Enhancements that Create Improved Customer Experiences Revation Systems, a leader in cloud-based engagement and contact center as a...

AIOps CIO Influence News Cloud

Dialpad and SoftBank Accelerate Shift to Cloud in Japan Through Landline and Call Center Portability

CIO Influence News DeskFebruary 13, 2022February 11, 2022

by CIO Influence News DeskFebruary 13, 2022February 11, 20220

Dialpad, Inc, the industry leader in AI-powered communication and collaboration solutions for businesses of all sizes, announced that together with SoftBank Corp., Dialpad will enable...

CIO Influence News Cloud Networking

Anexinet and Veristor Merge to Create One of the Largest Full-Service Technology Solution Providers Anexinet

CIO Influence News DeskFebruary 11, 2022

by CIO Influence News DeskFebruary 11, 20220

Merger Doubles the Companies’ Geographic Reach, Customer Base, and Solution Delivery Teams Anexinet Corporation, a Mill Point Capital LLC portfolio company, and Veristor Systems Inc. announced that they are...

CIO Influence News Cloud Networking

Vodafone Business and RingCentral Bring Flexible Cloud Communications Solutions to Organisations

CIO Influence News DeskFebruary 3, 2022

by CIO Influence News DeskFebruary 3, 20220

Vodafone Business and RingCentral Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, unveiled ‘Vodafone Business UC with...

AIOps CIO Influence News SaaS

Self-Funded SuccessKPI Poised for Global Expansion After Record-Breaking 10X Growth

CIO Influence News DeskJanuary 14, 2022

by CIO Influence News DeskJanuary 14, 20220

In the wake of 10X revenue growth, Banneker Partners invests $33 million. SuccessKPI, Inc., a high-growth SaaS Experience Analytics platform that provides Insight and Action...

CIO Influence News Cloud

2600Hz Rebrands Popular Telecom Podcast to In the Cloud w/2600Hz

CIO Influence News DeskJanuary 13, 2022

by CIO Influence News DeskJanuary 13, 20220

2600Hz’s podcast, In the Cloud w/2600Hz, relaunched today with an insightful new episode featuring cloud communications pioneer Mike Tessler of True North Advisory. 2600Hz, a...

CIO Influence News Cloud Networking

CallTower Recognized by Frost & Sullivan as a Leader in the UCaaS Market

CIO Influence News DeskJanuary 6, 2022

by CIO Influence News DeskJanuary 6, 20220

CallTower ranked amongst most prominent UCaaS providers in UCaaS Market Frost Radar CallTower, an international leader in delivering cloud-based enterprise-class unified communications, contact center and...

CIO Influence News IT and DevOps

NEC Holds No.1 Position for 7 Years in a Row as Worldwide Leader in SMB Business Phone Systems

CIO Influence News DeskDecember 21, 2021

by CIO Influence News DeskDecember 21, 20210

Rich Portfolio, Continuous Innovation and Commitment to Market and Business Partners Pay Off NEC, a global leader in communications & IT solutions, announced that for...

AIOps CIO Influence News Cloud

TELUS International Named a Leader in IDC MarketScape Worldwide Digital Customer Care Services 2021-2022

CIO Influence News DeskDecember 21, 2021December 21, 2021

by CIO Influence News DeskDecember 21, 2021December 21, 20210

Vendor assessment of digital customer care services firms transforming service delivery with automation/AI, cloud/platforms, omnichannel, and self-service TELUS International, a leading digital customer experience (DCX)...

CIO Influence News Cloud Digital Transformation

Frost & Sullivan Recognizes Vonage as Leader in Growth and Innovation in 2021 CPaaS Radar

CIO Influence News DeskDecember 9, 2021

by CIO Influence News DeskDecember 9, 20210

Vonage a global business cloud communications leader helping businesses accelerate their digital transformation, has been recognized as a leader in growth and innovation in the 2021...

Tag : CCaaS

Anexinet and Veristor Merge to Create One of the Largest Full-Service Technology Solution Providers Anexinet

Self-Funded SuccessKPI Poised for Global Expansion After Record-Breaking 10X Growth

Calsoft expands its AI-driven IAM capabilities for zero trust security

ABS Consulting Releases Key Paper on Cybersecurity Training

PIMIC and Naiscorp Robotics Partner on Breakthrough Voice Intelligence for Service Robots

How CIOs Build Smarter Network Observability with AI

Cloud Robotics Market Booms with Rising AI, IoT, and Autonomous System Adoption

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