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Tag : analytics

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Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions

CIO Influence News Desk
by CIO Influence News Desk0
Intermedia Interaction Analytics, a new feature of Intermedia Intelligent Contact Center, helps businesses capture the voice of the customer by automating trend recognition of key...
Analytics CIO Influence News

ThoughtSpot and Matillion Partner to Enable Rapid Delivery of Insights with Low-Code Data Integration and Live Analytics SpotApps

CIO Influence News Desk
by CIO Influence News Desk0
New collaboration improves productivity and reduces development time for modern data teams ThoughtSpot, the Modern Analytics Cloud company, and Matillion, the leading enterprise cloud data integration platform announced their...