CIO Influence

Tag : AI-powered tools

CIO Influence News Digital Transformation Machine Learning Security

New OT Security Solutions from Palo Alto Networks Address Growing Cybersecurity Threats to Industrial Operations

PR Newswire
Powered by Precision AI, new capabilities protect OT remote operations, mitigate risk for critical OT assets and extend security into harsh industrial environments The convergence...
Data Management Digital Transformation Guest Authors IT skills Machine Learning Security

AI to Supercharge Cybersecurity Teams – Bridging the Cybersecurity Talent Gap with AI

Abid Khan
The global cybersecurity workforce grew by 12.6% between 2022 and 2023, a significant year-over-year climb for any industry, but the talent gap is still far...
CIO Influence News Cloud

Zendesk Announces Strategic Collaboration Agreement With AWS to Unlock Smarter, More Personalized Customer Service at Scale

Business Wire
Zendesk, Inc., announced a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to help businesses deliver personalized customer experiences at scale, with technology...
CIO Influence News Cloud

New Oracle Cloud CX for Utilities Solution Helps Agents Resolve Issues Faster and Better Support Customers

Oracle Agent Service combines Fusion CX and utility applications to improve customer service while boosting sales Oracle Utilities Edge — Oracle announced Oracle Utilities Agent Service,...