CIO Influence

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TELUS International Named a Leader in IDC MarketScape Worldwide Digital Customer Care Services 2021-2022

CIO Influence News Desk
Vendor assessment of digital customer care services firms transforming service delivery with automation/AI, cloud/platforms, omnichannel, and self-service TELUS International, a leading digital customer experience (DCX)...
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EdgeConneX Makes Strategic Investment in Chayora as Global Market Development Focus Moves to China

CIO Influence News Desk
Chayora’s Shanghai and Tianjin Hyperscale Data Center Campuses in China Complement EdgeConneX International Footprint to Provide Customers with Global Data Center Platform EdgeConneX, the pioneer...
AIOps CIO Influence News

Innoveo and Techforce.ai Announce Strategic Partnership to Accelerate Adoption of Intelligent Automation Within Enterprises

CIO Influence News Desk
Joint go-to-market enables enterprises to deliver next-gen experiences powered by Innoveo’s no-code platform along with Techforce.ai’s intelligent automation platform and natural-language processing capabilities Innoveo, a...