CIO Influence

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TELUS International Named a Leader in IDC MarketScape Worldwide Digital Customer Care Services 2021-2022

CIO Influence News Desk
by CIO Influence News Desk0
Vendor assessment of digital customer care services firms transforming service delivery with automation/AI, cloud/platforms, omnichannel, and self-service TELUS International, a leading digital customer experience (DCX)...
CIO Influence News Cloud Data Management

Oracle Scores Highest in All Use Cases in 2021 Gartner Critical Capabilities for Cloud Database Management Systems for Operational Use Cases

CIO Influence News Desk
by CIO Influence News Desk0
Gartner recognizes Oracle as a Leader in the 2021 Magic Quadrant for Cloud Database Management Systems Oracle announced that it was recognized by Gartner in...