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Genesys to Acquire Radarr Technologies, Unifying the Customer Experience Like Never Before

Business Wire
by Business Wire0
Combining Radarr Technologies capabilities with Genesys Cloud will give organizations new AI-powered experience orchestration capabilities that drive customer loyalty, business optimization and competitive differentiation Genesys,...
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SysAid Copilot Counters Ineffective Chatbot Deployments With Generative AI-Powered IT Service Management

PR Newswire
by PR Newswire0
SysAid announces General Availability (GA) of SysAid Copilot, a comprehensive, innovative set of generative AI capabilities, providing employees with a consumer-grade, self-service experience and accelerating organizational productivity. SysAid,...