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Plum Voice Launches AI Fusion: Synergistic Use Of Natural Language Resources From Amazon, Google, IBM, Microsoft And Nuance To Improve Intelligent Virtual Agents (IVA)

CIO Influence News Desk
by CIO Influence News Desk0
Plum Voice, the leading communications platform-as-a-service (cPaaS) provider for voice applications,  announces AI Fusion, a set of platform features facilitating the creation of intelligent virtual...
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IntelePeer Atmosphere CPaaS Solution is Now Available in IBM Watson Assistant Designed to Create Enhanced Contact Center Experiences

CIO Influence News Desk
by CIO Influence News Desk0
Communications Platform-as-a-Service provider collaborates with IBM to add voice capabilities in its intelligent virtual agent IntelePeer, a leading Communications Platform-as-a-Service (CPaaS) provider, announces its omni-channel...