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GoTo Launches Generative AI-Powered Quality Management Solution to Boost Contact Center Performance and Customer Satisfaction

Business Wire
by Business Wire0
AI Quality Management for GoTo Connect Contact Center automates contact center insights and quickly identifies trends to improve customer experiences GoTo, the leader in cloud...
CIO Influence News Cloud Cognitive HR Technology IT services Machine Learning Security

Dynatrace Advances AI Observability to Support Generative AI Initiatives

Business Wire
by Business Wire0
With more than a decade of AI leadership, Dynatrace provides customers with unrivaled insight into their AI-native applications to drive reliability, cost-effectiveness, and compliance Dynatrace today...
CIO Influence News IT services Machine Learning

ClickHouse Announces Strategic Collaboration Agreement with AWS to Advance Real-Time Data Analytics and Generative AI Innovation

Business Wire
by Business Wire0
ClickHouse, Inc., a leader in real-time analytics, announced today that it has signed a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS), designed...
CIO Influence News Cloud IT services Machine Learning

Tech Mahindra and AWS Collaborate to Transform Telecom Networks with Generative AI

PR Newswire
by PR Newswire0
Tech Mahindra, a leading global provider of technology consulting and digital solutions to enterprises across industries, has signed a multi-year Strategic Collaboration Agreement (SCA) with Amazon...
CIO Influence News Machine Learning Security

Fortinet Continues to Expand Generative AI Across Its Portfolio with Two New Additions to Simplify Security Operations

GlobeNewswire
by GlobeNewswire0
FortiAI now spans seven unique Fortinet products with new GenAI integrations for FortiNDR Cloud to accelerate threat coverage analysis and Lacework FortiCNAPP to streamline investigation ...
CIO Influence News Machine Learning Security

Traceable Releases 2025 State of API Security Report: API Breaches Persist as Fraud, Bot Attacks, and Generative AI Increase Risks

Business Wire
by Business Wire0
57% of Organizations Suffer API-related Breaches; Fraud, Bot Attacks, and Generative AI Applications Exploit API Vulnerabilities as Traditional Defenses Fail Traceable AI, the industry’s leading API...