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Bots/Intelligent Assistants CIO Influence News

Cyara Adds Leading Automated Chatbot Testing to Customer Experience Assurance Offerings with Acquisition of Botium

Strategic acquisition expands Cyara’s digital CX assurance capabilities Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, closed its acquisition of industry-leading automated...
CIO Influence News Security

New Accenture Report Highlights Significant Spike in Consumer Fraud, Offers Steps for Public Safety Agencies to Help Counter the Increase

CIO Influence News Desk
Reported cases of consumer fraud more than tripled in the years 2020-2021 from prior years, finds a new report by Accenture presenting a growing challenge...
AIOps CIO Influence News

Community Choice Credit Union To Deploy Scienaptic’s AI-Powered Credit Decisioning Platform

Deployment aims to significantly improve loan approval rate and automated decisions Leading global AI-powered credit decision platform provider Scienaptic AI announced today that Community Choice Credit Union has chosen...