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HG Insights Launches Functional Area Intelligence, Significantly Enhancing Its Comprehensive One-Stop Technology Intelligence Solution

Business Wire
by Business Wire0
HG Insights, the global leader in data-driven insights for technology vendors, announced the introduction of HG Functional Area Intelligence. Functional Area Intelligence adds to the HG Platform’s...
AIOps Analytics CIO Influence News

Cogito Partners with Medallia to Enhance Real-Time Agent Guidance Cues and Customer Journey Analytics with Emotion and Conversation AI

Business Wire
by Business Wire0
Cogito, the leader in real-time coaching and guidance for the enterprise, announced a partnership with Medallia to deliver significant improvements in enterprise contact center experiences for...
Apps CIO Influence News

Salesforce Launches Starter Suite, Simplifying CRM for Small Businesses

CIO Influence News Desk
by CIO Influence News Desk0
Salesforce announced general availability of Starter, a simple all-in-one CRM app bringing sales, service, and marketing capabilities together to help small and growing businesses manage customer relationships, centralize key data, and grow more...