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Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions

CIO Influence News Desk
by CIO Influence News Desk0
Intermedia Interaction Analytics, a new feature of Intermedia Intelligent Contact Center, helps businesses capture the voice of the customer by automating trend recognition of key...
CIO Influence News Edge Computing Storage and Recovery

Micron Unveils World’s First 1.5TB microSD Card and Automotive Functional Safety-Certified Memory

CIO Influence News Desk
by CIO Influence News Desk0
Embedded solutions and partnerships bring Micron’s 176-layer NAND and 1α DRAM innovations to industrial and automotive markets Micron Technology, Inc. announced expansions to its embedded...
CIO Influence News Security

Immersive Labs Launches Simulation Capability to Exercise and Measure Cyber Team Responses to Attacks

CIO Influence News Desk
by CIO Influence News Desk0
Hyper-realistic team exercises, a key component of Cyber Workforce Optimization, improve customer threat response capabilities Immersive Labs, the company enabling organizations to continuously measure and...