You searched for customer service - Page 4 of 2021

Bonitasoft Introduces New Innovative Features and Customer Service Center to Help Application Teams Automate and Optimize Business Processes

CIO Influence News DeskSeptember 29, 2021

by CIO Influence News DeskSeptember 29, 20210

Empowers fusion teams – IT and citizen developers- to collaborate on automation projects and access Bonita resources via a “one-stop-shop” Bonitasoft, the leading open-source digital...

Automation CIO Influence News

IBM Watson Launches New AI and Automation Features to Help Businesses Transform Customer Service

CIO Influence News DeskSeptember 9, 2021

by CIO Influence News DeskSeptember 9, 20210

IBM announced the launch of new AI and automation capabilities in IBM Watson Assistant designed to make it easier for businesses to create enhanced customer service experiences...

CIO Influence News Digital Transformation IT and DevOps

Glia Hosts Second Annual Digital Customer Service Summit

CIO Influence News DeskSeptember 3, 2021

by CIO Influence News DeskSeptember 3, 20210

Financial services leaders to discuss DCS trends and best practices for creating five-star experiences during Glia client conference Glia, a leading provider of Digital Customer Service (DCS),...

AIOps CIO Influence News Networking

VIAVI NITRO GEO Empowers Vodafone Portugal to Improve Customer Service

CIO Influence News DeskAugust 31, 2021

by CIO Influence News DeskAugust 31, 20210

Viavi Solutions Inc. announced that Vodafone Portugal has deployed NITRO GEO, a subscriber-centric, app-aware intelligence platform that delivers powerful insights into the customer experience while enabling...

AIOps Automation CIO Influence News

Aisera Collaborates with Microsoft to Elevate Employee and Customer Service Through Conversational AI

CIO Influence News DeskJuly 28, 2021July 25, 2022

by CIO Influence News DeskJuly 28, 2021July 25, 20220

Aisera, one of the world’s first AI-driven platforms that automates tasks, actions and workflows for employees and customers, announced they would be partnering with Microsoft...

CIO Influence News IT and DevOps

Vivantio Launches FLEXBridge for Superior Customer Service Integrations

CIO Influence News DeskMay 13, 2021July 25, 2022

by CIO Influence News DeskMay 13, 2021July 25, 20220

Vivantio, a leading provider of customer service optimization software and solutions, is launching FLEXBridge, a new integrations platform that facilitates connections between Vivantio’s Unified Service...

AIOps Analytics CIO Influence News Cloud

3CLogic Collaboration with ServiceNow set to Transform Customer Service and Contact Centers

CIO Influence News DeskMay 13, 2021July 25, 2022

by CIO Influence News DeskMay 13, 2021July 25, 20220

Advanced voice-enabling solution complements ServiceNow’s digital workflows with integrated Natural Language Processing, AI, Analytics, and intelligent agent routing 3CLogic announced a collaboration with ServiceNow to...

AIOps Analytics CIO Influence News Cloud

Bing Lee Moves Australia Customer Service Operations to Dialpad Contact Center

CIO Influence News DeskApril 27, 2021July 25, 2022

by CIO Influence News DeskApril 27, 2021July 25, 20220

Bing Lee Moves Australia Customer Service Operations to Dialpad Contact Center Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced Bing Lee selected Dialpad...

AIOps CIO Influence News Cloud Networking

Salesforce Reimagines Service Cloud to Transform Customer Service from Anywhere

CIO Influence News DeskApril 21, 2021July 25, 2022

by CIO Influence News DeskApril 21, 2021July 25, 20220

Eighty-eight percent of service professionals report that the pandemic exposed technology gaps in their jobs New Service Cloud innovations give organizations the technology they need...

CIO Influence News IT services Security

Kyndryl and Microsoft Unveil New Services to Advance Cyber Resilience for Customers

PR NewswireNovember 14, 2024

by PR NewswireNovember 14, 20240

New Kyndryl services, co-developed with Microsoft, provide augmented security operations and fortify Kyndryl’s cyber resilience framework Kyndryl, the world’s largest IT infrastructure services provider, today...

Search Results for: customer service

Bonitasoft Introduces New Innovative Features and Customer Service Center to Help Application Teams Automate and Optimize Business Processes

IBM Watson Launches New AI and Automation Features to Help Businesses Transform Customer Service

Glia Hosts Second Annual Digital Customer Service Summit

Aisera Collaborates with Microsoft to Elevate Employee and Customer Service Through Conversational AI

Vivantio Launches FLEXBridge for Superior Customer Service Integrations

3CLogic Collaboration with ServiceNow set to Transform Customer Service and Contact Centers

Bing Lee Moves Australia Customer Service Operations to Dialpad Contact Center

Kyndryl and Microsoft Unveil New Services to Advance Cyber Resilience for Customers

CIOInfluence Weekly Brief: IT Developments You Need to Know (Nov 18–22)

Byte-Sized Battles: Top Five LLM Vulnerabilities in 2024

Why CIOs Need to Prioritize Quantum-Safe Strategies

Lightning AI Raises $50Million to Simplify and Scale AI Development For Enterprises and Developers

Luzmo IQ launches to Bring Hyper-Personalized AI Analytics and Data Insights to Any Application or Workflow

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