CIO Influence

Search Results for: customer service

Analytics Automation CIO Influence News Digital Transformation Security

Presidio Expands Splunk Services with the Acquisition of Kinney Group Business

Business Wire
by Business Wire0
Provides Clients the Ability to Unlock Value of Machine Data Analytics for Security, Observability, IT Operations and Digital Transformation Presidio, a leading technology services and...
CIO Influence News Cloud SaaS Security

Channel Mastered 2024 MSP State of SaaS Security Report Shows Cloud Vulnerabilities Exceed Ransomware as Top Customer Threat

Cision PRWeb
by Cision PRWeb0
MSPs with SaaS Alerts experienced fewer account compromises, generated higher annual MRR Channel Mastered, the technology industry’s leading source of insights and services for building...
Analytics CIO Influence News IT services Machine Learning

Squirro and Recenso Services Announce Strategic Partnership to Transform Telecom Industry with GenAI-Powered Insights

EIN Presswire
by EIN Presswire0
The partnership combines both companies’ expertise to empower telecom enterprises with actionable insights, process automation, and enhanced efficiency. Squirro, a global leader in AI-driven insights...
CIO Influence News IT services Machine Learning

GoTo Launches AI-Enhanced Integrations between GoTo Connect and Leading CRM Platforms, Strengthening Customer Experience

Business Wire
by Business Wire0
New integrations provide a more comprehensive customer view, creating seamless, AI-powered workflows between GoTo Connect and customer relationship management solutions GoTo, the company making business...
CIO Influence News Cloud Machine Learning Networking

CommScope Announces Cloud-managed RUCKUS Edge Platform for Service Delivery at the Network Edge

Kalpana Singh
by Kalpana Singh0
RUCKUS Edge extends the AI-driven RUCKUS One cloud platform to the edge—enabling centralized control and performance management for networking, security, productivity and purpose-driven industry vertical...
Analytics CIO Influence News Machine Learning Natural Language Security

Reltio Debuts AI-Powered Release for Enhanced Customer Experience and Security

Business Wire
by Business Wire0
Announcing Reltio Customer 360 capability to segment based on interactions and behavior, partner integrations, native-multifactor authentication (MFA), and the general availability of Reltio’s AI-powered Flexible...
CIO Influence News IT services Security

LevelBlue Launches Four Security Services for MSSPs and MSPs, Boosting Partner Growth and Simplifying Cybersecurity

Business Wire
by Business Wire0
New security offerings are included in LevelBlue Partner Program coming in 2025 LevelBlue, a leading provider of managed network security services, managed detection and response,...