CIO Influence

Search Results for: customer engagement

Analytics CIO Influence News

Guidehouse Insights Names Oracle, Uplight, and Bidgely Leading Customer Engagement and Customer Experience Analytics Providers

PR Newswire
by PR Newswire0
Leaders demonstrate superior algorithms and user experiences (UX), holistic product portfolios, logical strategic partnerships, broadening geographic reach, and established customer bases A new report from Guidehouse...
CIO Influence News SaaS

Thryv Enhances its Market-Leading, SaaS-Based Business Management Platform and Sees Increased Customer Engagement

Business Wire
by Business Wire0
Thryv Holdings, Inc., the provider of the leading small and medium sized business (SMB) software platform, announced continued momentum for its market-leading SaaS platform, reinforcing its product-led growth...
CIO Influence News Cloud

OTDAmericas Selects LiveVox’s Cloud Contact Center Platform to Optimize Customer Engagement and Mitigate Risk

Business Wire
by Business Wire0
OTDAmericas, a global business process outsourcing company, and LiveVox, a proven cloud CCaaS platform built to transform contact center performance, announced that LiveVox has been chosen as OTDAmericas’ global contact center platform...
CIO Influence News SaaS

Domino’s Indonesia Onboards SaaS Major, Netcore Cloud’s Customer Engagement & Product Experience Platforms to Enhance User Experience

PR Newswire
by PR Newswire0
Netcore Cloud, a profitable SaaS company and global leader in customer communication, engagement and retention, has been onboarded by multinational pizza restaurant chain, Domino’s in Indonesia....
CIO Influence News Cloud

8×8 Introduces Innovative AI-Driven Platform Enhancements to Transform Customer Engagement

Business Wire
by Business Wire0
8×8, Inc., a leading integrated cloud communications platform provider, announced new AI-driven enhancements that transform business and contact center performance through enhanced customer experiences. The...