Why Support Operations Data Automation is Key to Real-Time Support
The role of customer support is constantly evolving and today is on the cusp of a remarkable transformation. Formerly, customer support centers embraced the Cloud...
Search Results for: conversational AI
Differentiated Cloud Services and Large Deal Momentum Drive Infosys’ Highest Annual Growth in a Decade
Strong Revenue growth guidance of 13%-15% and operating margin guidance of 21%-23% for FY23 Infosysย a global leader in next-generation digital services and consulting, deliveredย $16.3 billionย in...
Oracle Launches Complete Employee Experience Platform For Evolving Workforce Needs
Comprehensive platform within Oracle Cloud HCM gives HR and business leaders tools to support employee success with new solutions for listening, communication, productivity, and engagement...
SpringML is named as Google Cloud Expertise Partner of the Month for February
SpringML, Inc. a leader in machine learning, and advanced data analytics services, is proud to announce it has been recognized as Google Cloud’s Expertise Partner...
8×8 Introduces Conversation IQ to Bring Consistency and Professionalism for All Employees From the Front Desk to the Back Office
Team Leaders Across the Entire Organization Now Have Cost Effective and Easy to Deploy Access to Consistent, Collaborative Coaching and Conversational Artificial Intelligence for Enhanced...
UST Launches New Digital Patient Engagement Solution in Partnership with Well-Beat
The new solution, built on patented blockchain technology, dynamically adapts to patients’ behavior patterns to make clinical encounters more effective. UST,ย a leading digital transformation solutions...
Invoca Launches No-Code Integration Library with New Google Analytics 4, Meta Conversions API, and Slack Integrations
No-code integrations enable enterprises to easily activate Invoca conversation intelligence data in their digital marketing and sales platforms to fuel revenue growth Invoca, the leader...
CallRevu Goes Live with Integration for GoTo Connect’s Cloud Phone Service
Deeper, richer insights with a rising player that is 100% VoIP and ROI driven CallRevu, an industry leader in automotive call monitoring and analytics, has...
The Hero MotoCorp Backed EV Manufacturer, Ather Energy Leverages Workelevate by Progressive for Workplace Management
Ather Energy, which has been at the forefront of the EV revolution in India, deploys Workelevate – a digital workplace service automation platform to enable...
Instant Messaging App, Frog, Shoots to the Top of the App Store
Frog, the pioneeringย London-based social media app, has been growing rapidly thanks to its exciting guerrilla marketing campaigns and refreshingย “anti-fake” ethos. Top iTechnology Cloud News:ย Red Hat...