8×8 Appoints Walt Weisner as Chief Customer Officer
8×8, Inc., a leading integrated cloud communications platform, announced the appointment of Walt Weisner as Chief Customer Officer, effective today, reporting to CEO Dave Sipes....
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Infosys and LivePerson Announce First-of-its-Kind Partnership to Drive Customer Experience Transformation for the World’s Biggest Brands
Infosys Cobalt and LivePerson’s Conversational Cloud and AI combine to help enterprises capture the full sales impact and cost savings from conversational experiences Infosys, a...
LogicMonitor Hires Former Five9 and AppDynamics Executive Ryan Kam as Chief Marketing Officer
Veteran marketer with pre-IPO and public company experience joins to advance corporate narrative and marketing strategy LogicMonitor, the leading cloud-based infrastructure monitoring and observability platform,...
ecotel Announces Partnership with RingCentral to Enable Businesses Across Germany to Work from Anywhere
ecotel communication ag, a leading provider of IT and telecommunication solutions for business customers in Germany and RingCentral, a leading provider of global enterprise cloud...
Dialpad Announces New Partner Success Portal
Company sees strong growth, invests more heavily in the channel starting with new partner experience Dialpad, Inc., the leading AI-powered cloud communications platform, announced its...
Grow Faster with OpenText Cloud Edition 21.1
OpenText launches new API services, cloud capabilities, and major enhancements across the OpenText portfolio OpenText, announced the release of Cloud Edition (CE) 21.1, delivering a...
Five9 Releases New Workforce Optimization Integrations and Enhanced UX
Supporting Agents and Supervisors in their quest to better enable remote workers – and demonstrating an additional proof point of the Five9 product unification strategy...
Genesys Appoints Kelly Battles as First Independent Member of Company Operating Committee
Battles to lead audit committee; company adds new chief accounting officer Sharon Virag Genesys, a global leader in cloud customer experience and contact center solutions, announced Kelly...
Foundation Building Materials Modernizes Business Operations with RingCentral’s Cloud Communications Solution
RingCentral, Inc., a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced that Foundation Building Materials (FBM), a leading construction...
Cloud Collaboration Leader Dialpad Achieves Major AI Milestone After Analyzing More Than One Billion Minutes of Voice
Company reveals its real-time transcription model is more accurate than competitors Dialpad, the leading AI-powered cloud communications platform, announced a significant breakthrough regarding its proprietary...