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Bright Pattern and Carahsoft Team to Bring Powerful Cloud-Based Omnichannel Contact Center Software to Public Sector Agencies

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Contact Center Solutions Now Available Through Several Carahsoft’s Federal, State and Local Government Contract Vehicles Bright Pattern, a leading provider of AI-powered cloud contact center...
CIO Influence News Cloud Digital Transformation

Elastic Announces Streamlined Data Integrations to Enhance Cloud Search Experiences

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Empowering Customers to Solve Their Data Challenges and Improve Operational Efficiency in the Unified Elastic Search Platform Enabling customers to observe and protect their entire...
CIO Influence News Security

Elastic Announces the General Availability of Curated Data Exploration Views and APM Server integration for Elastic Agent

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Accelerating Troubleshooting and Extending Visibility into Complex and Distributed Cloud Native Environments Elastic the company behind Elasticsearch and the Elastic Stack, announced new features and enhancements across...
CIO Influence News IT and DevOps Security

Everbridge Unveils New Digital Operations Platform to Automate and Streamline Service Delivery and IT Incident Management

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New Platform Extends Everbridge Critical Event Management (CEM) for Digital, Helping Enterprises Deliver Continuous Service Uptime and Positive Customer Experiences Everbridge, Inc, the global leader...
CIO Influence News IT and DevOps Security

Vulcan Cyber Announces Integration with Amazon Inspector to Deliver Orchestrated Cyber Risk Management for AWS Cloud Security

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Integration enables AWS users to filter, prioritize, and coordinate actionable campaigns for effective risk mitigation Vulcan Cyber, developers of the cyber risk management platform for...
AIOps CIO Influence News Digital Transformation

Swish.ai Secures $13Million Series A Funding to Bring Hyperautomation to Enterprise Service Management

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Investment led by Dell Technologies Capital will fuel the company’s mission to reinvent the IT service management experience in every enterprise through hyperautomation and a...