Siit Launches with $5M Seed Round to Reinvent IT Service Desk
Leading companies like Ramp, Qonto, Swile, and Gorgias rely on Siit to streamline employee support and automate workflows using advanced AI Siit today is officially launching...
Search Results for: IT service
Xerox Acquires ITsavvy to Grow IT Services Presence
Xerox Holdings Corporation today announced it has agreed to acquire ITsavvy, an Oak Brook, Illinois-based provider of integrated IT products and associated services, for $400 million...
IBM Study: C-Suite Confidence in Delivering Basic IT Services Wanes, While Tech CxOs Focus on Gen AI Demands
CEO confidence in the effectiveness of basic IT services nearly halves over 10 years 43% of surveyed tech CxOs say concerns about their technology infrastructure...
Transforming IT Service Management Through AIOps
The 2022 Gartner Market Guide for AIOps Platforms states, “There is no future of IT service management that does not include AIOps.” This is certainly...
Lyvia Group Acquires Gorilla Services, Bolstering Software Portfolio for IT Service Management
 Lyvia Group, the European tech and software solutions group, acquires Gorilla Services B.V., With this acquisition, Lyvia Group strengthen their position in CRM, project management...
Future of IT Services: Info-Tech Research Group Unveils Strategic Framework
Info-Tech’s latest exponential IT research highlights the continuing evolution of IT service planning and architecture. The firm’s new resource offers customer-centric strategies and integrated service...
Infosys: Global IT Services Leader with Top Brand Value Growth and No.1 CEO
Infosys, a global leader in next-generation digital services and consulting, announced that it has been recognized as the Top 3 IT services brand globally and...
Evergreen Services Group Acquires IT Services Company Lancom Technology
Purchase of highly respected IT Services and Support company cements inaugural expansion into New Zealand’s Managed Services Provider (MSP) market Evergreen, a family of leading managed IT...
SysAid Copilot Counters Ineffective Chatbot Deployments With Generative AI-Powered IT Service Management
SysAid announces General Availability (GA) of SysAid Copilot, a comprehensive, innovative set of generative AI capabilities, providing employees with a consumer-grade, self-service experience and accelerating organizational productivity. SysAid,...
Achieving IT Service Delivery Excellence: An Overview
IT service delivery is a mechanism that allows organizations to provide users seamless access to essential IT services, encompassing applications, data storage, and critical business...