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Ada Launches Smart Search, a No-Code Capability to Enable Immediate Holistic CX

Ada’s automation-first approach enables enterprises to integrate CMS platforms and leverage existing content for self-serve customer experiences  Ada, the leader in Automated Customer Experience (ACX®),...
CIO Influence News IT services Security

ManageEngine ADSelfService Plus Adds MFA for OWA to Enhance Mailbox Security

Thwarts Malicious Attempts to Access Exchange Mailboxes and the Admin Center Supports over 17 advanced authentication methods Offers risk-based MFA, which considers the user’s location,...