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Intradiem Expands Integrations Library to Include Cloud, Chat, and CCaaS Capabilities

CIO Influence News DeskJune 17, 2022June 17, 2022

by CIO Influence News DeskJune 17, 2022June 17, 20220

Intradiem, the leading provider of Intelligent Automation solutions for contact center and back-office teams, announces the release of new integrations for Genesys Cloud CX and...

CIO Influence News Featured Hot Startups

ITechnology Weekly Highlights : Top ITech News To Read May – 09

CIO Influence Staff WriterMay 9, 2022May 7, 2022

by CIO Influence Staff WriterMay 9, 2022May 7, 20220

Here are today’s top stories. Reading tech news is an important way for IT leaders and professionals, developers, designers to keep up to date. The...

CIO Influence News Technology

Top Talent Migration to Dialpad Continues With New Additions From Contact Center and Communications Industry

CIO Influence News DeskApril 26, 2022

by CIO Influence News DeskApril 26, 20220

Record growth, cutting-edge technology, and a persistent transfer of talent attracts new leaders to propel the next phase of evolution at Dialpad Dialpad, Inc., the...

CIO Influence News Featured Hot Startups

ITechnology Weekly Highlights : Top ITech News To Read April – 22

CIO Influence Staff WriterApril 23, 2022April 23, 2022

by CIO Influence Staff WriterApril 23, 2022April 23, 20220

Here are today’s top stories. Reading tech news is an important way for IT leaders and professionals, developers, designers to keep up to date. The...

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SignalWire Receives New Investment from T-Mobile Ventures

CIO Influence News DeskMarch 24, 2022

by CIO Influence News DeskMarch 24, 20220

T-Mobile teams up with SignalWire to equip developers with powerful new tools for ultra-low latency programmable video and voice communications. SignalWire, a pioneer in software-defined...

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UJET Wins Prestigious Best of Enterprise Connect 2022 Overall Award

CIO Influence News DeskMarch 23, 2022

by CIO Influence News DeskMarch 23, 20220

Disruptive Contact Center Platform Also Recognized for Innovative Use of Artificial Intelligence in CX UJET, Inc., the world’s most advanced cloud contact center provider, announced...

CIO Influence News Sales and Customer Support

Balto Announces New Seamless Integration with 8×8

CIO Influence News DeskFebruary 25, 2022February 25, 2022

by CIO Influence News DeskFebruary 25, 2022February 25, 20220

Expedited integration makes premier real-time guidance platform available to 1.2 million softphone users at record speed Balto, the #1 real-time guidance platform, now offers swift...

CIO Influence News Sales and Customer Support

Another Record-breaking Year For Playvox As Contact Centers Prefer Its Workforce Engagement Management

CIO Influence News DeskFebruary 24, 2022

by CIO Influence News DeskFebruary 24, 20220

Over 100 percent expansion within the install base and new customer adoption with higher annual contract value. Playvox, the leading CRM-connected omnichannel contact center provider...

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IntelliShift Welcomes Industry Expert Michael Burdiek to Board of Directors

CIO Influence News DeskDecember 6, 2021

by CIO Influence News DeskDecember 6, 20210

Former CEO and Director of Motion Acquisition Corp brings more than 20 years of leadership experience as IntelliShift charts latest expansion IntelliShift, the leading cloud-based fleet...

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Enterprises Across the Globe Embrace Contact-Center-as-a-Service to Meet Customer Needs

CIO Influence News DeskNovember 16, 2021

by CIO Influence News DeskNovember 16, 20210

ISG Provider Lens™ report sees CCaaS providers offering AI- and analytics-based services to improve customer experience Enterprises across the global are seeking support from contact-center-as-a-service...

Search Results for: Five9

ITechnology Weekly Highlights : Top ITech News To Read May – 09

Top Talent Migration to Dialpad Continues With New Additions From Contact Center and Communications Industry

SignalWire Receives New Investment from T-Mobile Ventures

UJET Wins Prestigious Best of Enterprise Connect 2022 Overall Award

Balto Announces New Seamless Integration with 8×8

Another Record-breaking Year For Playvox As Contact Centers Prefer Its Workforce Engagement Management

CIOInfluence Weekly Brief: IT Developments You Need to Know (Nov 18–22)

Byte-Sized Battles: Top Five LLM Vulnerabilities in 2024

Why CIOs Need to Prioritize Quantum-Safe Strategies

Lightning AI Raises $50Million to Simplify and Scale AI Development For Enterprises and Developers

Luzmo IQ launches to Bring Hyper-Personalized AI Analytics and Data Insights to Any Application or Workflow

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