CIO Influence

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Pega Infinity ’23 Now Available to Unlock Deeper Levels of AI and Automation for Self-Optimizing Experiences

PR Newswire
by PR Newswire0
New generative AI capabilities will help businesses operationalize agility to become more autonomous enterprises  Pegasystems  the low-code platform provider empowering the world’s leading enterprises to Build...
CIO Influence News Cloud Digital Transformation

Vonage Introduces ‘Conversations for Salesforce’ for Seamless Customer Journeys Across Channels, Processes and Organizations

PR Newswire
by PR Newswire0
Adds two-way messaging capability to Salesforce for personalized, contextual communications to improve first contact resolution and customer engagement, and enhance Vonage Contact Center  Vonage, a global...