CIO Influence

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AIOps Analytics CIO Influence News Cloud Datacentre Digital Transformation

Genii Analytics Partners with CallMiner to Enhance Customer Experience and Contact Centre Performance in South Africa

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CallMiner’s Rich Conversational Insights and Emotional Assessment Capabilities Improve Social, Personality and Behavioural Modeling within Genii Analytics Products CallMiner, the leading provider of speech and...
AIOps CIO Influence News Datacentre Edge Computing Security

Dell’Oro Group Announces Appointment of New Vice President, Edge Computing and IT Equipment Silicon

CIO Influence News Desk
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Dell’Oro Group, the trusted source for market information about the telecommunications, networks, and data center IT industries, is pleased to announce the appointment of Dr. Cliff...
CIO Influence News Datacentre Networking Security

New Entuity Innovations Further Simplify Network Performance And Diagnostic Monitoring

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Update brings new functionality that drives visibility into network infrastructures Entuity Software’s Version 19 release greatly enhances the award-winning enterprise monitoring and management solution. With its...
Analytics CIO Influence News Cloud Digital Transformation SaaS

Mindtree and Duck Creek Collaborate with UPC Insurance to Drive its Digital Transformation Initiative Forward

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UPC Insurance to provide enhanced customer experience through SaaS-based core systems and its new flagship InsurTech company, Skyway Technologies Mindtree, a leading digital transformation and...
CIO Influence News Cloud Datacentre Microsoft

Talkdesk Announces Strategic Partnership with Microsoft to Help Enterprises Deliver More Personalized Customer Experiences

CIO Influence News Desk
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Deeper integration of CRM and contact center tools enables highly customized interactions, streamlines contact center operations and boosts efficiency Talkdesk, Inc., the leading cloud contact center...
AIOps CIO Influence News Cloud Machine Learning Security

Hyperscience Unveils a New Class of Intelligent Automation for the Enterprise

CIO Influence News Desk
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The Hyperscience Platform unlocks efficiency with 5x faster throughput and 90% cost reductions Hyperscience, the automation company, announced the launch of its enhanced intelligent automation...