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New 8×8 XCaaS Enhancements Deliver Large Video Meetings and Advanced Mobility Support

CIO Influence News DeskJuly 28, 2021July 25, 2022

by CIO Influence News DeskJuly 28, 2021July 25, 20220

Quarterly Release Supports 500 Active Video Meeting Participants; Provides Mobility and Microsoft Teams Advancements to Optimize Employee and Customer Experience 8×8, Inc., a leading integrated...

CIO Influence News Cloud Digital Transformation

Navigate a Cookie-Less World With SAS Real-Time CDP Capabilities

CIO Influence News DeskJuly 26, 2021July 25, 2022

by CIO Influence News DeskJuly 26, 2021July 25, 20220

Companies are using SAS® to move beyond traditional CDP platforms to jump-start personalization and increase the value of their first-party data. Rapid digital transformation in...

CIO Influence News IT and DevOps Networking

3CLogic and ScreenMeet Announce Strategic Partnership to Enhance ServiceNow’s Omnichannel Capabilities

CIO Influence News DeskJuly 22, 2021

by CIO Influence News DeskJuly 22, 20210

Partnership complements ServiceNow’s existing digital channels with integrated voice and video capabilities to streamline and solve complex IT, customer, or field inquiries faster. 3CLogic, the...

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ITechnology Interview with Gregory Raby, EMEA Channel Partner Leader at Itron

Sudipto GhoshJuly 22, 2021July 31, 2021

by Sudipto GhoshJuly 22, 2021July 31, 20210

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CIO Influence News Computer Vision Financial Services

Untether AI Announces Oversubscribed $125 Million Funding To Deploy High-Performance AI Inference Acceleration Chips

CIO Influence News DeskJuly 21, 2021

by CIO Influence News DeskJuly 21, 20210

Largest early-stage AI silicon round led by new investor Tracker Capital and co-led by existing investor Intel Capital New funding to accelerate deployment of company’s...

Automation CIO Influence News IT and DevOps

Syncari Fires Up Partnerships and Experiential Marketing With Key Hires From Workato and Wrike

CIO Influence News DeskJuly 20, 2021

by CIO Influence News DeskJuly 20, 20210

Data automation pioneer to build world-class partner ecosystem and customer experiences – Mary Vue heads up partnerships and alliances with SIs, agencies, and OEMs –...

Automation CIO Influence News Cloud

Textel Announces New Integration with Five9

CIO Influence News DeskJuly 20, 2021

by CIO Influence News DeskJuly 20, 20210

Textel’s contact center texting platform for Five9 will add advanced SMS and MMS to reduce call volumes while increasing agent efficiency and customer engagemen Textel,...

Analytics CIO Influence News Data Storage

WhizAI Partners With Snowflake To Combine Augmented Analytics With Scalability And Performance

CIO Influence News DeskJuly 19, 2021

by CIO Influence News DeskJuly 19, 20210

WhizAI, the first and only purpose-built cognitive insights platform for Life Sciences, announced a new partnership with Snowflake, the Data Cloud Company. Recommended ITech News: Full Session...

Automation CIO Influence News Digital Transformation

Newgen Unveils NewgenONE, the Comprehensive Digital Transformation Platform for Enterprises

CIO Influence News DeskJuly 19, 2021

by CIO Influence News DeskJuly 19, 20210

The low code platform unlocks simple from complex, content-driven business operations Newgen Software is excited to unveil the one and only, comprehensive digital transformation platform ...

CIO Influence News Cloud Networking

Zoom to Acquire Five9

CIO Influence News DeskJuly 19, 2021July 19, 2021

by CIO Influence News DeskJuly 19, 2021July 19, 20210

The combination of Zoom’s robust communications platform with Five9’s intelligent cloud contact center will enable organizations to reimagine the way they engage with their customers...

Search Results for: customer engagement

3CLogic and ScreenMeet Announce Strategic Partnership to Enhance ServiceNow’s Omnichannel Capabilities

ITechnology Interview with Gregory Raby, EMEA Channel Partner Leader at Itron

Untether AI Announces Oversubscribed $125 Million Funding To Deploy High-Performance AI Inference Acceleration Chips

Syncari Fires Up Partnerships and Experiential Marketing With Key Hires From Workato and Wrike

WhizAI Partners With Snowflake To Combine Augmented Analytics With Scalability And Performance

Newgen Unveils NewgenONE, the Comprehensive Digital Transformation Platform for Enterprises

CIOInfluence Recap: Important Trends and Developments in the IT Industry for This Week (October 7 – 11)

Breach Secure Now Launches AIRIA to Empower MSPs and SMBs in the Age of AI

Navigating CMMC 2.0: A Critical Guide for Manufacturers in the Defense Industrial Base

CIO Influence Interview with Kevin Bocek, Chief Innovation Officer at Venafi

Automating Web App Security to Combat Rising Cyber Threats

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