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Alida Launches Synchronous Video Capabilities and Optimizes TXM Platform

CIO Influence News DeskApril 26, 2022

by CIO Influence News DeskApril 26, 20220

Spring 2022 product release delivers customer-led enhancements to build the total experience Alida, a leader in Total Experience Management (TXM), delivered its Spring 2022 product...

AIOps Data Management Featured Guest Authors

Why Support Operations Data Automation is Key to Real-Time Support

Somya KapoorApril 14, 2022April 14, 2022

by Somya KapoorApril 14, 2022April 14, 20220

The role of customer support is constantly evolving and today is on the cusp of a remarkable transformation. Formerly, customer support centers embraced the Cloud...

CIO Influence News Cloud Security

Eckoh New Cloud Security Offering in Microsoft Azure Attracts a Fortune 100 Retailer

CIO Influence News DeskApril 12, 2022

by CIO Influence News DeskApril 12, 20220

Eckoh, the global provider of customer engagement security solutions, has expanded their cloud offering to include Microsoft Azure. A key part of Eckoh’s strategy is...

CIO Influence News SaaS

Booking.com, Lloyds Banking Group, and T-Mobile to Keynote at PegaWorld iNspire 2022

CIO Influence News DeskApril 8, 2022

by CIO Influence News DeskApril 8, 20220

In its 20th year, industry leaders to share how new innovations can help crush business complexity and deliver better customer experiences Pega systems Inc. the software...

Apps CIO Influence News

Fastly Acquires Fanout to Unlock Real-Time App Development at the Edge

CIO Influence News DeskApril 2, 2022April 1, 2022

by CIO Influence News DeskApril 2, 2022April 1, 20220

The Fanout acquisition adds best-of-the-web technology to Fastly’s portfolio in its pursuit to provide fast, safe and engaging experiences Fastly, Inc. the world’s fastest edge...

Guest Authors IT and DevOps IT Ops Martech

The Importance of Martech in Driving Revenue and Optimizing Operations

Brent WorleyApril 1, 2022March 30, 2022

by Brent WorleyApril 1, 2022March 30, 20220

As the world gets more complicated and connected, people are evolving in terms of how they want to be marketed to and communicated with. Savvy...

CIO Influence News Programming Languages

Enterprise Ireland Partners with Zngly to Drive Overseas Expansion

CIO Influence News DeskMarch 30, 2022

by CIO Influence News DeskMarch 30, 20220

Zngly, the no-code media platform for the creation, management and measurement of content marketing and client engagement, today announces its partnership with Enterprise Ireland, the Irish...

CIO Influence News SaaS

SE2 Acquires Breathe Life to Scale SaaS Product and Data Capabilities for Carriers Across the Insurance Lifecycle

CIO Influence News DeskMarch 29, 2022

by CIO Influence News DeskMarch 29, 20220

Digital new business and distribution capabilities expand end-to-end technology platform Breathe Life’s Montreal headquarters creates springboard for technology talent expansion SE2, an Eldridge business and...

CIO Influence News Cloud SaaS

Everbridge Teams with Technology Leaders to Offer Out-of-Band Critical Communications Platform to Support Humanitarian Efforts in Ukraine

CIO Influence News DeskMarch 25, 2022

by CIO Influence News DeskMarch 25, 20220

Unique collaboration brings together AWS, Sinch, and Kaleyra, among others, to deliver an Everbridge-powered mass notification platform enabling humanitarian charities, NGOs, businesses, and local Ukrainian...

CIO Influence News Cloud Video

Immerss Introduces Live Video Shopping for Salesforce Commerce Cloud

CIO Influence News DeskMarch 24, 2022

by CIO Influence News DeskMarch 24, 20220

Enables retailers to generate incremental revenue by creating an in-person shopping experience online Immerss, a pioneer in live video ecommerce, unveiled Immerss “Shop Live” app...

Search Results for: customer engagement

Alida Launches Synchronous Video Capabilities and Optimizes TXM Platform

Why Support Operations Data Automation is Key to Real-Time Support

Booking.com, Lloyds Banking Group, and T-Mobile to Keynote at PegaWorld iNspire 2022

The Importance of Martech in Driving Revenue and Optimizing Operations

Enterprise Ireland Partners with Zngly to Drive Overseas Expansion

SE2 Acquires Breathe Life to Scale SaaS Product and Data Capabilities for Carriers Across the Insurance Lifecycle

A Novel Method for Implanting Codeless Backdoors in AI Models: HiddenLayer SAI Team Unveils ShadowLogic

Axiado and GIGABYTE Partner to Elevate Platform Security for GIGABYTE’s Nvidia MGX Server Platforms

Cognizant Partners With Palo Alto Networks to Provide AI-Led Cybersecurity Solutions

Hammerspace and Parallel Works Introduce Unified Orchestration for Hybrid and Multi-Cloud HPC and AI Workloads

Survey Highlights Growing Concerns Over SaaS Data Protection Amid Regulatory Complexities

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