CIO Influence

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CIO Influence News Technology

LivePerson named the Overall Leader in the 2022 SPARK Matrix for Digital-First Customer Service Solutions

CIO Influence News Desk
by CIO Influence News Desk0
Quadrant Knowledge Solutions recognizes LivePerson as #1 of 19 vendors evaluated for excellence in technology and customer impact Quadrant Knowledge Solutions has named LivePerson the 2022 Leader...
CIO Influence News IT and DevOps SaaS

Bright Pattern and Matrix42 Partner to Bring AI-Powered Omnichannel Communication Interaction Platform for Service Management to Matrix42 Users

CIO Influence News Desk
by CIO Influence News Desk0
Turbocharge Matrix42 with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities Bright Pattern, leading provider of omnichannel communication...
Automation CIO Influence News

Mendix Workflow Now Generally Available, Delivering Powerful Intelligent Automation Capabilities Enterprise-Wide

CIO Influence News Desk
by CIO Influence News Desk0
Expanded functionality in Workflow empowers developers to optimize and digitalize complex business logic across external services, multiple end-users, and enterprise data New “Workflow Commons” module...
CIO Influence News Security

New Satori State of Data Security Operations (DataSecOps) in Cloud Report Reveals 61% of data leaders point to manual processes and tools for data access management slowing down data initiatives

CIO Influence News Desk
by CIO Influence News Desk0
As data democratization continues its march, 75% are working on increasing access to data for more users; yet, 61% point to manual processes and tools...