Five9 Releases New Workforce Optimization Integrations and Enhanced UX
Supporting Agents and Supervisors in their quest to better enable remote workers – and demonstrating an additional proof point of the Five9 product unification strategy...
Search Results for: remote
New LogicMonitor Study Reveals that 51% of Enterprises Experienced an Increase in IT Downtime During Pandemic
Strategic influence of CIOs and CTOs within organizations is growing as companies race to shore up cloud, remote work, and full-stack IT observability capabilities LogicMonitor,...
Versa SASE Delivers Success to Real-World Customers Through Increased Security and Performance with Significant Cost and Time Savings
Versa SASE Comprehensive Integration Saves Customers up to 80 Percent in Costs, Reduces Deployment Time to Minutes, and Increases Security Over Alternative Disparate Solutions Versa...
Cloud Collaboration Leader Dialpad Achieves Major AI Milestone After Analyzing More Than One Billion Minutes of Voice
Company reveals its real-time transcription model is more accurate than competitors Dialpad, the leading AI-powered cloud communications platform, announced a significant breakthrough regarding its proprietary...
Thycotic Records Strong Momentum for Cloud-Based Privileged Access Management
Thycotic, a provider of privileged access management (PAM) solutions to more than 12,500 organizations worldwide, including 25 of the Fortune 100, announced it’s 2020 success...
Genesys and Limitless Launch New Digital Experience for Consumers
Global cloud contact center leader teams with the GigCX platform trailblazer to usher in the era of brand-advocate powered customer service Genesys, a global leader...
Sangfor’s Platform as a Service (PaaS) Powers Business Transformation like Never Before
Sangfor Technologies announced the newest version of Sangfor HCI & SCP (Sangfor Cloud Platform), version 6.2.0, now with Platform as a Service (PaaS) capabilities. Sangfor’s Platform as a...
Digilock Launches 6G Smart Lock Product Line With Cloud-Based Network Management System
Digilock’s latest evolution of smart lock technology and DigiLink, a cloud-based network management system, create an intelligently networked ecosystem built on time-tested security architecture. Digilock...
ESG and Scality report: AI, Automation Driving All-flash Object Storage as Primary Application Data Storage
As businesses grow, they can get overwhelmed with the isolated pools of data from many different sources. As such, they struggle with a fragmented storage...
Tolly Group Releases Report Showcasing SlashNext’s 98.1% Spear Phishing Detection Rate Highest Among Key Security Vendors
3x Greater Accuracy in Detecting Zero-Hour Phishing Attacks vs. Microsoft, ProofPoint, and Others SlashNext, the phishing authority and provider of real-time AI phishing defense services...