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Future of IT Services: Info-Tech Research Group Unveils Strategic Framework

PR NewswireJanuary 23, 2024

by PR NewswireJanuary 23, 20240

Info-Tech’s latest exponential IT research highlights the continuing evolution of IT service planning and architecture. The firm’s new resource offers customer-centric strategies and integrated service...

CIO Influence News Security

Trellix and One Source Deliver Industry-Leading Managed Detection and Response Security Services

Business WireJanuary 22, 2024

by Business WireJanuary 22, 20240

Partnership Unlocks Cybersecurity Protection with Managed Security Operations Center (SOC) and AI-Powered XDR Platform Trellix, the cybersecurity company delivering the future of extended detection and...

CIO Influence News Cloud

Genesys to Acquire Radarr Technologies, Unifying the Customer Experience Like Never Before

Business WireJanuary 22, 2024

by Business WireJanuary 22, 20240

Combining Radarr Technologies capabilities with Genesys Cloud will give organizations new AI-powered experience orchestration capabilities that drive customer loyalty, business optimization and competitive differentiation Genesys,...

CIO Influence News Cloud Datacentre

Digital Realty Announces the Expansion of ServiceFabric

PR NewswireJanuary 22, 2024

by PR NewswireJanuary 22, 20240

ServiceFabric Now Includes 70 Members Providing Over 100 Services, Building on PlatformDIGITAL’s Connected Data Communities Digital Realty the largest global provider of cloud- and carrier-neutral...

Analytics CIO Influence News

Miramar Group Leverages Customer Data with SAP Emarsys to Power Up Customer Journey

PR NewswireJanuary 22, 2024January 22, 2024

by PR NewswireJanuary 22, 2024January 22, 20240

Miramar Group, one of the largest Hong Kong-based hospitality, shopping and travel conglomerates, is leveraging SAP Emarsys to elevate its customer experience operations by harmonizing customer...

CIO Influence News Cloud IoT

Bolt Data Recognized as IoT Solution Provider in Gartner’s Market Guide for Field Service Management

PR NewswireJanuary 20, 2024January 20, 2024

by PR NewswireJanuary 20, 2024January 20, 20240

Bolt Data has been acknowledged as the IoT solution provider for Salesforce and PTC in Gartner’s Market Guide for Field Service Management. Bolt Data, a...

CIO Influence News Security

Equifax Extends Service Agreement with National Consumer Telecom and Utilities Exchange

PR NewswireJanuary 19, 2024January 19, 2024

by PR NewswireJanuary 19, 2024January 19, 20240

Equifax has extended its long-standing relationship with the National Consumer Telecom and Utilities Exchange an independent, non-profit, Fair Credit Reporting Act-compliant consumer credit reporting agency for the...

CIO Influence News Cloud Digital Transformation

Aptum Retains Microsoft Azure Expert Managed Service Provider Certification

PR NewswireJanuary 18, 2024

by PR NewswireJanuary 18, 20240

Accomplishment places Aptum in an exclusive category with less than 1% of Microsoft partners globally holding the Azure Expert MSP accreditation Aptum, a global cloud...

CIO Influence News Digital Transformation

Lenovo Joins the ServiceNow and Implementation Partner Program for Digital Transformation

Business WireJanuary 18, 2024

by Business WireJanuary 18, 20240

Lenovo announced it has joined the ServiceNow Consulting and Implementation Partner Program to help organizations take advantage of innovative workflows developed by Lenovo using ServiceNow platform...

CIO Influence News Cloud IT services

Red Hat Achieves FedRAMP High Authorization for OpenShift Service on AWS GovCloud and Insights

Business WireJanuary 18, 2024

by Business WireJanuary 18, 20240

Jointly-managed and supported turnkey application platform and suite of hosted services for predictive analytics help agencies accelerate innovation while meeting stringent security requirements Red Hat,...

Search Results for: customer service

Future of IT Services: Info-Tech Research Group Unveils Strategic Framework

Trellix and One Source Deliver Industry-Leading Managed Detection and Response Security Services

Miramar Group Leverages Customer Data with SAP Emarsys to Power Up Customer Journey

Bolt Data Recognized as IoT Solution Provider in Gartner’s Market Guide for Field Service Management

Equifax Extends Service Agreement with National Consumer Telecom and Utilities Exchange

Lenovo Joins the ServiceNow and Implementation Partner Program for Digital Transformation

HighByte Launches Namespaces, Releases Next-Generation Industrial DataOps Solution for Global Manufacturers

Saviynt Hires Identity Leader from Microsoft, Duo and Sailpoint to Lead Product Marketing

Apollo GraphQL Unlocks the Value of Enterprise APIs with New Innovations

OneLayer and Nokia Partner to Deliver Zero-Trust Network Access through MXIE, Enabling Secure Industry 4.0 OT Transition

CIOs Sound Alarm on Network Security as a Top Priority as AI Fuels New Risks and Challenges

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