CIO Influence

Search Results for: digital channels

Automation CIO Influence News Computing

Ada Launches Smart Search, a No-Code Capability to Enable Immediate Holistic CX

CIO Influence News Desk
by CIO Influence News Desk0
Ada’s automation-first approach enables enterprises to integrate CMS platforms and leverage existing content for self-serve customer experiences  Ada, the leader in Automated Customer Experience (ACX®),...
AIOps CIO Influence News Cloud Security

AWS and Salesforce Announce Expansive Partnership to Unify Developer Experiences and Launch New Intelligent Applications

CIO Influence News Desk
by CIO Influence News Desk0
The world’s leading cloud provider and the #1 CRM platform are making it easier for developers using both technologies to build and launch customer applications,...
CIO Influence News Cloud Digital Transformation

Avaya Announces Avaya OneCloud™ For Service Cloud On Salesforce AppExchange, The World’s Leading Enterprise Cloud Marketplace

CIO Influence News Desk
by CIO Influence News Desk0
Avaya OneCloud™ for Service Cloud brings together calls, digital engagement and CRM application-provided people information to empower service agents – Providing Next-Gen Telephony and Powerful AI-Enhanced Customer...