CIO Influence

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Analytics CIO Influence News Cloud

Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions

Intermedia Interaction Analytics, a new feature of Intermedia Intelligent Contact Center, helps businesses capture the voice of the customer by automating trend recognition of key...
Big Data CIO Influence News

Esri Releases ArcGIS GeoAnalytics Engine, Enabling Comprehensive Spatial Analysis for Big Data

New Product Streamlines and Optimizes Spatial Analysis for Big Data Workflows Globally, organizations across industries are using big data to improve operations, manage supply chains,...