CIO Influence

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Automation CIO Influence News Security

Torq Hyperautomation Platform Transforms SecOps With Torq Socrates, the Generative AI Agent Designed to Close 90% of Tier-1 Tickets Autonomously

Business Wire
by Business Wire0
Torq announced a powerful evolution of the Torq security Hyperautomation platform: Torq Socrates, cybersecurity’s first Tier-1 analysis AI Agent. Torq Socrates is designed to transform security operations by using...
CIO Influence News Cloud

8×8 Drives Customer Success and Enhanced Contact Center Performance with New Supervisor Workspace

Business Wire
by Business Wire0
8×8, Inc., a leading integrated cloud contact center and unified communications platform provider, today announced that since its launch in March 2023 8×8 Supervisor Workspace has been successfully enabling organizations to improve...
Analytics CIO Influence News

HG Insights Launches Functional Area Intelligence, Significantly Enhancing Its Comprehensive One-Stop Technology Intelligence Solution

Business Wire
by Business Wire0
HG Insights, the global leader in data-driven insights for technology vendors, announced the introduction of HG Functional Area Intelligence. Functional Area Intelligence adds to the HG Platform’s...
CIO Influence News Security

Hexnode Included in the Unified Endpoint Management Landscape Report

Business Wire
by Business Wire0
Hexnode announced that leading research and advisory firm Forrester published its highly anticipated landscape report for the Unified Endpoint Management (UEM) category, listing Hexnode UEM among other UEM vendors. The Forrester Unified Endpoint...
Analytics CIO Influence News

Qualtrics Announces General Availability of Digital Experience Analytics, Empowering Companies to Improve Digital Customer Experiences

Business Wire
by Business Wire0
Qualtrics, the leader and creator of the experience management (XM) category, announced the general availability of Digital Experience Analytics (DXA), a new solution that enables organizations to create a visual replay...