AI Becomes Mainstream in Delivering Delightful IT Service Management (ITSM)
A new survey conducted by IDG and commissioned by Freshworks finds 93% of businesses plan to use AI to streamline their help desk systems Freshworks...
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StrongBox Data Solutions Radically Simplifies Data Management With New Levels Of Automation And Performance
Third-Generation StrongLink Software Increases Data Usability by Cost-Effectively Eliminating Data Silos at Scale StrongBox Data Solutions (SBDS), the leading provider of autonomous large-scale data management...
Robotmk Integrates Popular Open Source Tools to Deliver Affordable, Easy-to-Deploy End-to-End Monitoring
tribe29, the company behind the Checkmk IT monitoring solution, launched the first full release of its “RobotMK” plugin, offering, open source option combining Application Performance Monitoring...
Digital Experience Monitoring’s Role in IT’s New Working Normal
Customer experience (CX) and user experience (UX) are terms you’re most likely very familiar with. But what about Digital Experience Monitoring (DEM)? If you haven’t...
JumpCloud Releases 2021 State of the SME IT Admin Report
Report highlights the challenges IT teams have in managing remote work and the need for consolidation JumpCloud announced the findings from its 2021 State of...
Merlin Ventures Announces Partnership with Cyolo to Deliver Zero Trust Cybersecurity Solutions to the U.S. Market
Partnership and strategic investment continues strong history of helping emerging cybersecurity companies enter the U.S. corporate and federal markets Merlin Ventures, the strategic investment arm...
Pega Streamlines Digital Transformation with Enhanced Pega Infinity Capabilities
Latest update to core Pega software suite cuts through enterprise complexity with new low-code, automation, and AI features Pegasystems Inc., the software company that crushes...
Wanclouds Launches Multi-Cloud Disaster Recovery as a Service at KubeCon + CloudNativeCon Europe 2021
Eliminates Barriers for Businesses to Set Up Compliant Cloud Backup and Restore Ability as Extreme Weather and Cybersecurity Risks Skyrocket Wanclouds, a leading multi-cloud SaaS...
MPLS Usage Drops by 24% in Two Years as SD-WAN Adoption in Enterprise WAN Ramps Up
TeleGeography, a global telecommunications market research and consulting firm, has revealed that 43% of enterprises surveyed had installed SD-WAN in 2020, compared to just 18%...
LeanIX Acquires Leading US SaaS Management Provider Cleanshelf
With the Cleanshelf acquisition, LeanIX is now the first provider in the enterprise architecture industry to offer an out-of-the-box solution for SaaS management LeanIX, a...