James River Group and Guidewire Software, Inc. announced that James River has selected Guidewire InsuranceSuite for its core platform modernization program.
We are pleased to welcome James River Group to the Guidewire customer community with the selection of Guidewire InsuranceSuite for its core platform modernization program!
“By leveraging the Guidewire platform, we are able to streamline and simplify processes, enable digital workflows internally and with business partners, and provide valuable insights into our business,” said James River Group Senior Vice President and Chief Information Officer Tom Peach.
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“We are pleased to welcome James River to the Guidewire customer community,” said Guidewire Software Chief Sales Officer Frank O’Dowd. “We look forward to helping the company leverage Guidewire to continue its aspiration to be a great underwriting organization and provide responsive, creative insurance solutions to its clients.”
James River Group selected InsuranceSuite as its new system for policy administration, underwriting, claims, billing, client data, and rating management, as well as to offer a seamless, omnichannel digital experience to its policyholders, agents, and vendors. The company will be implementing InsuranceSuite at the same time for its Excess and Surplus Line, and Specialty Admitted segments. James River Group also selected DataHub and InfoCenter as its enterprise-wide data management and business intelligence systems. The company also selected SmartCOMM™ from Smart Communications for customer communications management. Guidewire is a reseller of Smart Communications, a Guidewire PartnerConnect Solution member.
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