CIO Influence
CIO Influence News Digital Transformation

Coveo AI-Powered Search & Recommendations for Salesforce now Enabled with AppExchange Chat

Sensorium Demos AI-driven DJ's VR Concert at SXSW; Leads the Conversation on the Future of Music
Customers can now connect directly with Coveo experts within Salesforce AppExchange to accelerate their AI-powered digital transformation

Coveo Solutions Inc. a leader in AI-powered relevance platforms that transform search, recommendations, and personalization within digital experiences, today announced it has embedded AppExchange Chat functionality within the Coveo AI-Powered Search & Recommendations listing on Salesforce AppExchange, empowering customers to connect with Coveo experts in real time and make better business decisions.

Top iTechnology IOT News: Juniper Networks and NEC Selected to Revolutionize Wi-Fi Experience for Raízen’s Headquarters in Brazil

Now customers can get their questions answered directly by Coveo experts without even leaving the AppExchange listing.

Coveo AI-Powered Search & Recommendations for Salesforce
Coveo’s AppExchange integration fits every need regardless of business size, industry, or complexity. With over 50 pre-built connectors, you can access secure and shared content from anywhere, directly in Salesforce.

  • Personalized Communities: Engage community users with dynamic recommendations, intelligent search, and extend relevance into Einstein Bots to provide enhanced self-service.
  • Intelligent Service: Empower support agents by delivering proactive recommendations and powerful insights directly in the Service Console and based on the case-at-hand.
  • Contextual Sales: Accelerate sales rep productivity and understand the sales cycle journey with contextually relevant content recommendations and user actions insights for sales.
  • Relevant Apps: Boost employee productivity by turning your app into the hub for all your enterprise knowledge, recommending only the most relevant information available.
  • Smart B2B and B2B2C Commerce: Delight buyers and sellers with a personalized one-stop shop B2B or B2B2C Commerce experience, bridging the gap between your storefront and your self-service community.

Top iTechnology Cloud News: Practice Management Platform, Powered by tab32

Comments on the News

  • “Choosing the right solution for a specific business need is not always easy,” said Marie-Michèle Caron, SVP of Global Alliances and Channels at Coveo. “By combining our 5 star AppExchange Trusted Reviews with the ability to chat directly with our experts—customers can confidently make the right decision for them.”
  • “AppExchange has always brought partners and customers together—and now the addition of AppExchange Chat connects our ecosystem in real time,” said Woodson Martin, GM of Salesforce AppExchange. “With this feature, customers can leverage Coveo’s expertise to accelerate their digital transformations with confidence.”

Top iTechnology 5G News: T-Mobile Magenta Drive for BMW Powers America’s First 5G Connected Cars

[To share your insights with us, please write to sghosh@martechseries.com]

Related posts

Keysight, Xilinx And Cisco Showcase Solutions That Support Smooth Migration From 4G LTE Networks To 5G Open RAN

CIO Influence News Desk

Cycode Launches Next-gen SCA Featuring Full Pipeline Composition Analysis to Deliver Complete Software Supply Chain Security

Mandiant Introduces New Managed Detection and Response Service for Microsoft Defender for Endpoint

CIO Influence News Desk

Leave a Comment