Here are today’s top stories. Reading tech news is an important way for IT leaders and professionals, developers, designers to keep up to date. The CIO Influence Team compiles a weekly digest covering DevOps culture, emerging technology trends, open-source cloud and even a roundup of IT-related mishaps.
Why Banks Should Make ‘Personalized Customer Experiences’ a Priority
Billy Loizou – Area Vice President – Amperity wrote: “Recent research shows APAC banking customers are now demanding tailored products, showing high willingness to share their personal data to gain access to personalized offerings. Meanwhile 80% say their confidence in using mobile and digital banking services has grown over the last two years.
But are banks across APAC ready to engage with the next generation of digitally-savvy customers?”
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NICE Announces Industry’s First Conversational CX With ChatGPT-Enabled CXone
NICE, the worldwide leader in AI-powered self-service and agent-assisted CX software, announced its integration of CXone Expert with OpenAI’s generative modeling used in ChatGPT. CXone Expert is the industry’s leading cloud native customer service Knowledge Management solution, providing effortless, faster, self-service that delivers accurate answers for resolving customer issues.
AtScale Expands Databricks Integration with Support for Databricks SQL and Availability in Partner Connect
AtScale, the leading provider of semantic layer solutions for modern business intelligence and data science teams, announced an expansion of its integration with Databricks, the lakehouse company.
Dremio Is Now Available as Part of AWS Marketplace Vendor Insights
Dremio, the easy and open data lakehouse, announced that it is now available as part of AWS Marketplace Vendor Insights, a unified web-based dashboard operated by Amazon Web Services (AWS) that gives governance, risk, and compliance teams access to security and compliance information.
Nordpass Will Store Passkeys and Offer Passwordless Authentication
NordPass, the password management company, announced its plans to provide passwordless online authentication solutions to its users in the upcoming months. With an increasing number of websites supporting passkey technology, the company’s customers will soon be able to keep their passkeys in NordPass and access it with biometrics only.
Venafi Introduces TLS Protect for Kubernetes to Simplify Cloud Native Machine Identity Management
Venafi, the inventor and leading provider of machine identity management, introduced TLS Protect for Kubernetes. As part of the Venafi Control Plane for machine identities, TLS Protect for Kubernetes enables security and platform teams to easily and securely manage cloud native machine identities, such as TLS, mTLS and SPIFFE, across all of an enterprise’s multi-cloud and multi-cluster Kubernetes environments.
