The Hidden Threat in Your Software Supply Chain
Not that you were ignoring cybersecurity before, but lately it has been impossible to ignore, with the world waking up to what’s really at stake...
Category : Guest Authors
The Helpdesk Is Dead, Long Live The Experience Desk
Since its inception, the goal of the IT helpdesk has been to investigate and resolve employees’ technical issues as swiftly as possible, since IT doesn’t...
As GenAI Democratizes Bots, Cybersecurity Must Evolve to Understand Their Intent
Coming out of Dreamforce 2024, the spotlight was on AI-powered Agents and their wide-ranging uses by both consumers and businesses. These AI agents have wide-reaching...
It’s Past Time to Pay Attention to AI Ethics
Far too many organizations have been racing a car without any brakes when it comes to AI implementation and use. To avoid a spectacular crash,...
How Enterprises Can Leverage the CX Software Upgrade Cycle Through 2025
The communications software landscape is undergoing a massive upgrade cycle, transforming how businesses deliver both customer and employee experiences (CX and EX). With a significant...
AI-Driven Network Intelligence: Transforming Enterprise Connectivity Management
The landscape of enterprise networks is undergoing a rapid transformation, driven by the increasing adoption of Artificial Intelligence (AI) and machine learning (ML) technologies. As...
The Crucial Role of Email Security for Critical Infrastructure Organizations
In today’s rapidly evolving threat landscape, email remains the primary attack vector, particularly for critical infrastructure organizations. According to the 2024 Osterman Report, commissioned by...
The Identity Security Challenge
The state of identity security today is urgent. According to Tech Target’s Enterprise Strategy Group (ESG) Research Report, Managing Non-Human Identities for an Effective Security...
Buried in Alerts: Three Reasons Legacy Threat Detection and Response Tools are Failing SOC Teams
The demand for more accurate and reliable threat detection, investigation and response solutions has never been greater. As organizations grow and their environments expand to...
Edge AI Is Emerging as a Transformative Force Across Industries, From Manufacturing to Healthcare
Edge computing is already disrupting industries for the better with its ability to gather and process data right at the edge. For example, it can...