CIO Influence

Author : Tim Flower

http://cioinfluence.com - 1 Posts - 0 Comments
Tim Flower, is DEX Strategist, Nexthink
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The Helpdesk Is Dead, Long Live The Experience Desk

Tim Flower
Since its inception, the goal of the IT helpdesk has been to investigate and resolve employees’ technical issues as swiftly as possible, since IT doesn’t...