CIO Influence

Author : Bill Hastings

http://cioinfluence.com - 1 Posts - 0 Comments
Bill Hastings is an accomplished IT professional with more than 23 years of experience in various IT roles including education, government and software development, Bill oversees the IT infrastructure and all data protection initiatives at Language I/O. As part of his role, he maintains Language I/O’s compliance and certification and manages application upgrades, database administration, and internal IT support and security training.
Guest Authors IT services Machine Learning Security

Customer privacy vs. AI innovation: CX’s billion-dollar gamble

Bill Hastings
by Bill Hastings0
The adoption of AI has already been widely embraced among customer experience professionals. With its ability to revolutionize customer interactions and satisfaction metrics, AI continues...