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Syncro Introduces Ticket Sentiment Analysis to Enhance MSP Customer Satisfaction

Business Wire
by Business Wire0
New Feature Helps MSPs Improve Responses to Customer Tickets by Automatically Detecting Customer Sentiment Syncro, a leading platform provider for managed service providers (MSP) and...
CIO Influence News Cloud Machine Learning Security

SlashNext Launches Partner Program for MSPs and MSSPs with Integrated Email, Browser, and Mobile Security

PR Newswire
by PR Newswire0
SlashNext appoints Ned D’Antonio as Global Head of MSPs to expand the reach of the company’s advanced, AI-driven phishing protection platform  SlashNext, the leader in...
Automation CIO Influence News Machine Learning Technology

Research Study Reveals Project Management Gaps Cost MSPs Profitability and Efficiency – New Report from Moovila

PR Newswire
by PR Newswire0
Only 30% of MSPs effectively use project management tools while a staggering 50% of executives say PM challenges are impacting profitability. Moovila, the leading AI-driven...
CIO Influence News Cloud IT services

Pulseway Partners with MSP Authority Robin Robins to Elevate Growth and Success for Managed Service Providers

Cision PRWeb
by Cision PRWeb0
New collaboration provides Pulseway’s MSP partners with exclusive resources, expert strategies, and business development tools to expand services and drive profitability.  Pulseway, a provider of...
CIO Influence News Digital Transformation IT services Machine Learning Security

77 Percent of MSPs Juggle as Many as 10 Cybersecurity Point Solutions to Protect their SMB Customers, Guardz Survey Finds

PR Newswire
by PR Newswire0
47% of MSPs are drowning in large volumes of security data and 42% are challenged by implementing advanced threat detection technologies as they strive to...