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Intermedia Cloud Unite Licences Now Include Free Archiving, Supercharging Protection, Intelligence, and Compliance

CIO Influence News Desk
by CIO Influence News Desk0
Archiving for Intermedia Unite preserves and protects critical communications data  including call recordings, video meetings, chats, and SMS with a new 30-day retention option being...
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Intermedia Named Leader in Aragon Research’s 2024 Report for SMB Intelligent Contact Centers

PR Newswire
by PR Newswire0
Leader position further demonstrates Intermedia’s commitment to developing the communications solutions that drive improved productivity, efficiency, and customer engagement Intermedia Cloud Communications, a leading global...
Analytics CIO Influence News Cloud

Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions

CIO Influence News Desk
by CIO Influence News Desk0
Intermedia Interaction Analytics, a new feature of Intermedia Intelligent Contact Center, helps businesses capture the voice of the customer by automating trend recognition of key...
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Mphasis and Ardonagh to Augment Transformational Digital Technologies for Insurance Intermediary Sector Through ‘Mrald’

CIO Influence News Desk
by CIO Influence News Desk0
Mphasis,, an Information Technology (IT) solutions provider specialising in cloud and cognitive services, in 2020 announced a deal with the Specialty Broking Segment of The Ardonagh Group...