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BOSS Solutions Launches BOSSDesk AI, an Intelligent ITSM Solution That Revolutionizes Help Desk Operations

Cision PRWebNovember 8, 2024

by Cision PRWebNovember 8, 20240

BOSS Solutions, a leading provider of IT Service Management (ITSM) and help desk solutions, is proud to announce the official launch of BOSSDesk AI, an...

Automation CIO Influence News Digital Transformation IT services SaaS

EasyVista Introduces EV Pulse AI: Elevating ITSM with Cutting-Edge AI Tools

Business WireOctober 30, 2024

by Business WireOctober 30, 20240

EasyVista, a global SaaS provider for comprehensive IT service management (ITSM), IT monitoring, Enterprise Service Management, and Remote Support, today announced the launch of EV...

CIO Influence News IT Ops IT services

PSG Makes Strategic Growth Investment in SaaS-based ITSM Vendor 4me

Business WireMay 26, 2023May 26, 2023

by Business WireMay 26, 2023May 26, 20230

Former LogicMonitor CEO Kevin McGibben to Lead Global Scaling 4me, a SaaS-based IT Service Management (ITSM) and Enterprise Service Management (ESM) software vendor, announced a...

CIO Influence News Cloud SaaS

BMC Now Authorized as a Premier SaaS-delivered ITSM IL-5 Solution in AWS GovCloud

PR NewswireApril 10, 2023

by PR NewswireApril 10, 20230

BMC, a global leader in software solutions for the Autonomous Digital Enterprise, announced that the BMC Helix ITSM solution has been granted Provisional Authorization for...

CIO Influence News IT and DevOps Networking

Apogee Unveils Managed Campus Portal to Deliver Network Insights, Visibility, and Modern Self-Service ITSM

Business WireMarch 30, 2023

by Business WireMarch 30, 20230

Apogee, the trusted strategic managed technology services partner to higher education, has launched the Apogee Managed Campus Portal for Apogee Managed Network Services. Built on a custom proprietary...

CIO Influence News Data Center and Co-location IT services

SolarWinds Expands Customer Availability With New ITSM Data Center in Australia

Business WireMarch 15, 2023

by Business WireMarch 15, 20230

SolarWinds, a leading provider of simple, powerful, secure observability and IT management software, announced the launch of its first IT service management (ITSM) data center...

CIO Influence News IT and DevOps

MajorKey Technologies Becomes the First Official US Atlassian Specialized Partner in ITSM

CIO Influence News DeskJuly 21, 2022July 25, 2022

by CIO Influence News DeskJuly 21, 2022July 25, 20220

ITSM Specialized Partners are exceptional service management professionals with strong roots in IT and service delivery processes MajorKey Technologies, the company bringing harmony to its...

AIOps CIO Influence News Machine Learning

iET Solutions Adds Artificial Intelligence Into Its IT Service Management Suite, iET ITSM

CIO Influence News DeskJuly 14, 2022

by CIO Influence News DeskJuly 14, 20220

New release of iET Enterprise Technology platform includes AI to optimize ITSM processes and enhanced security features iET Solutions, a division of UNICOM Global, which...

CIO Influence News SaaS

TeamDynamix Receives Top Ranking in SoftwareReviews 2022 ITSM Data Quadrant

CIO Influence News DeskMarch 1, 2022

by CIO Influence News DeskMarch 1, 20220

SoftwareReviews has named TeamDynamix a Gold Medalist for its 2022 IT Service Management (ITSM) Data Quadrant for the third consecutive year. The customer-driven quadrant incorporates...

Digital Transformation Distributed Architectures Featured

Top ITSM Trends You Should Know in 2022

CIO Influence Staff WriterJanuary 18, 2022January 18, 2022

by CIO Influence Staff WriterJanuary 18, 2022January 18, 20220

As per the top ITSM trends review, most businesses had a wake-up call in the years 2020 and 2021. It’s a universal truth that the...

Search Results for: ITSM

BOSS Solutions Launches BOSSDesk AI, an Intelligent ITSM Solution That Revolutionizes Help Desk Operations

EasyVista Introduces EV Pulse AI: Elevating ITSM with Cutting-Edge AI Tools

PSG Makes Strategic Growth Investment in SaaS-based ITSM Vendor 4me

BMC Now Authorized as a Premier SaaS-delivered ITSM IL-5 Solution in AWS GovCloud

Apogee Unveils Managed Campus Portal to Deliver Network Insights, Visibility, and Modern Self-Service ITSM

SolarWinds Expands Customer Availability With New ITSM Data Center in Australia

MajorKey Technologies Becomes the First Official US Atlassian Specialized Partner in ITSM

iET Solutions Adds Artificial Intelligence Into Its IT Service Management Suite, iET ITSM

TeamDynamix Receives Top Ranking in SoftwareReviews 2022 ITSM Data Quadrant

Top ITSM Trends You Should Know in 2022

Syncro Introduces Ticket Sentiment Analysis to Enhance MSP Customer Satisfaction

Verizon Deploys First-Ever Interoperable Multi-Vendor O-RAN DAS system

SentinelOne Secures Both Known and Shadow AI Services in the Workplace with New AI Security Posture Management

Anomalo Advances Gen-AI Data Quality with New Funding for Unstructured Monitoring Innovations

Quadrant Report Names Swimlane a Leader in GenAI-Powered SOC Platforms

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