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Syncro Introduces Ticket Sentiment Analysis to Enhance MSP Customer Satisfaction

Business Wire
by Business Wire0
New Feature Helps MSPs Improve Responses to Customer Tickets by Automatically Detecting Customer Sentiment Syncro, a leading platform provider for managed service providers (MSP) and...
CIO Influence News Cloud Machine Learning Security

SentinelOne Secures Both Known and Shadow AI Services in the Workplace with New AI Security Posture Management

Business Wire
by Business Wire0
AI-SPM bolsters Singularity Cloud Security portfolio to create visibility into AI services usage, detecting misconfigurations and vulnerabilities in AI applications, and determining potential attack paths...
Automation CIO Influence News Machine Learning Natural Language Security

Quadrant Report Names Swimlane a Leader in GenAI-Powered SOC Platforms

Business Wire
by Business Wire0
Swimlane AI Automation recognized for boosting SOC productivity 240% in first year Swimlane, AI automation for the entire security organization, today announced its recognition as...
CIO Influence News IT services Security

SecurityScorecard Threat Intel Reveals Technology Products as Leading Source of Third-Party Breaches in Japan

Business Wire
by Business Wire0
New report reveals ransomware and state-sponsored groups as top threats to Japanese companies and vendors SecurityScorecard today released new cybersecurity research on Japan’s escalating third-party cyber...