unitQ announced today it has achieved more tangible proof of its commitment to data protection practices by being c******** with Service Organization Control 2 (SOC 2) Type II compliance.
unitQ, an AI-based platform enabling organizations to listen to and t********** on feedback from their user base, announced it has achieved more tangible proof of its commitment to data protection practices by being c******** with Service Organization Control 2 (SOC 2) Type II compliance.
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The certification means unitQ, which counts Klarna, Pandora, Spotify, Strava, and a host of brands as customers, has met the American Institute of C******** Public Accountants’ Trust Services Criteria for Security, Availability, C**************, Processing Integrity and Privacy.
The SOC 2 certification affirms that unitQ’s infrastructure, software, people, data, policies, procedures, and operations have been formally reviewed. The certification underscores unitQ’s ongoing data-security commitment to its customers who entrust unitQ to provide engineering, support, product ops and product management teams the data to identify and t********** on product quality issues impacting customer satisfaction and retention.
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“Since day one, our team has always been squarely focused on providing customers the best security and user experience, and today’s recognition of SOC 2 Type II compliance honors this commitment,” says Niklas Lindstrom, co-founder and CTO at unitQ. “We are excited to provide an advanced and secure product-quality window for companies to access user feedback across support tickets, chats, app reviews, and social media.”
unitQ customers — from industries of e-commerce, fintech, gaming, music streaming, to online d***** and video streaming — often operate in heavily regulated environments, requiring unitQ to excel at the forefront of data protection practices. Achieving SOC 2 Type II compliance is another win for its customers that unitQ empowers to detect, investigate, prioritize and fix issues identified by their users.
The audits of unitQ’s SOC 2 Type II certification were completed with the help of Secureframe, a platform enabling organizations to obtain and maintain global compliance standards.
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