Hammond joins Pentera to scale global post-sales operations as the company’s customer base continues its rapid global expansion
Pentera, the market leader in Automated Security Validation, announced the appointment of Bart Hammond as the company’s first Chief Customer Officer. In this role, Hammond will lead global customer operations, overseeing customer success teams, cyber advisory consultants, as well as delivery and support to maximize the value customers receive from Pentera. Bart joins Pentera’s Executive Leadership Team, reporting directly to CEO Amitai Ratzon.
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Hammond brings over 30 years of tech industry experience, including two decades leading customer operations at high-growth enterprise and cybersecurity companies. Most recently at Armis Security, he re-organized and scaled the global post-sales teams during a period of rapid expansion. He has also held senior leadership roles at Drift, Ping Identity, and Dell, where he consistently drove improvements in customer engagement, satisfaction, retention, and company operational efficiency. His focus on delivering exceptional customer experience will be key to advancing Pentera’s “Customer-first” operating principle as the company continues to scale.
“We’re proud to support more than 1,100 customers across 60 countries, and we’re growing every day,” said Amitai Ratzon, CEO of Pentera. “Our customers are at the center of everything we do. From day one, our dedicated support teams partner with them to ensure they realize meaningful value throughout their journey with Pentera. Bringing in the right leader to champion that experience was a natural next step. Bart’s experience aligns with Pentera’s strategic goals, and his leadership reflects our commitment to delivering the highest standard of customer experience.”
“I’m excited to join Pentera at such a pivotal moment in its growth,” said Bart Hammond, Chief Customer Officer. “What drew me to Pentera is its clear focus on protecting global enterprises and delivering measurable impact for them through innovation, execution, and strong relationships. The team has already built something exceptional, and I’m looking forward to helping scale and evolve the customer experience as we continue to grow.”
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