Mode Software Inc. (Mode) has announced a strategic partnership with X10 Technologies to enhance cyber resilience across Canada, the United States, and Asia Pacific by ensuring uninterrupted communication during cyber crises. This collaboration combines Mode’s secure out-of-band communication platform with X10 Technologies’ extensive IT and cybersecurity expertise, offering a critical solution for organizations facing escalating cyber threats.
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Mode Software Inc. (Mode), the secure communication platform for incident response, today announced a new strategic partnership with global IT and cybersecurity solution provider X10 Technologies. This collaboration aims to bolster cyber resilience for organizations across Canada, the United States, and Asia Pacific by ensuring reliable communication continuity during cyber crises with Mode’s secure, out-of-band communication platform.
“Our partnership with X10 Technologies will help us quickly address the risk of incident response teams going dark when a major incident occurs,” said Jason Walsh, Chief Operating Officer at Mode Software Inc. “In light of the many recent cyberattacks and outages, there’s never been a more important time for cybersecurity leaders to revisit their resilience plans.”
Through this partnership, Mode will leverage X10 Technologies’ extensive IT and cybersecurity expertise to help X10 Technologies clients integrate secure communication channels into their cyber resilience and incident response programs, providing:
- Enhanced cyber resilience: The partnership equips organizations with Mode’s secure backup communication platform, ensuring preparation and uninterrupted communication during incidents.
- Streamlined integration: X10 Technologies’ 20 years of experience streamlines the process of adopting Mode’s secure communication solution into incident response plans through trusted support and service.
- Broadened market reach: Mode and X10 Technologies will extend their services to clients across Canada, the United States, and Asia Pacific regions, ensuring widespread availability of this critical tool.
Adam McMath, X10 Technologies Director of Technology and Business Solutions, is thrilled about the new partnership. “It’s common for organizations to discover that their usual communication methods are unavailable during a business or technology crisis. Mode’s Incident Response Communication Platform offers the one thing that IT and business leaders need the most during their darkest day: information and collaboration continuity. We’re confident that this solution provides exceptional value as we work with clients to enhance their cybersecurity and business continuity resilience!”
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“Partnering with Mode is an exciting milestone for us. We believe that IR communication is a crucial solution that will significantly bolster our clients’ IT resilience programs,” says Oleg Ivanov, X10 Technologies’ CTO and President. “In an era where vigilance against cyber threats and preparedness in protecting digital assets are essential, this collaboration marks a significant advancement in our commitment to delivering innovative solutions and enhancing our clients’ defenses.”
The Growing Impact and Importance of Secure Backup Communication:
Recent cyberattacks and widespread outages highlight the critical need for organizations to have resilient incident response strategies that include secure and out-of-band internal communication channels. Outages and breaches to internal communication platforms like Microsoft Teams and Slack have recently been reported during cyber incidents, highlighting the importance of being prepared with a fully isolated and secure communication tool for incident response teams.
“In today’s highly integrated IT environments, incidents often disrupt entire organizations, including their internal communication tools. Mode helps ensure that frontline incident response groups can communicate securely to speed-up response and remediation,” said Scott Orth, Founder and CEO, Mode Software Inc. “It’s why leading incident response frameworks from organizations like NIST, CIS, and ENISA have specific controls for backup communications.”
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