LVM Systems, which provides the tools needed to help clients create and maintain long-term patient relationships, announced it has successfully completed its System and Organization Controls (SOC) 2 Type 2 examination on controls relevant to Security, Availability, and Confidentiality for its customer experience software system.
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Developed by the American Institute of Certified Public Accountants (AICPA), the SOC 2 Type 2 examination provides reasonable assurance to users about the suitability of the design of the company’s controls placed into operation along with their operating effectiveness against the relevant Trust Services Criteria for a period of time.
The SOC 2 examination provides assurances to clients that LVM takes security seriously and will invest in ensuring that clients can trust LVM with their most important assets—their data. LVM’s CIO Jake Johnson said that many other contact center solution providers do not invest as heavily in security and may be putting their clients’ data at risk.
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“Completing the SOC 2 Type 2 examination clearly indicates LVM’s commitment to security and integrity as a healthcare contact center vendor,” said LVM’s CIO Jake Johnson. “The examination assures the suitability of the design of LVM’s security controls.”’
LVM Systems has developed leading-edge Healthcare Contact Center solutions. They have become a well-established name in the industry. Leading Healthcare Contact Centers depend on LVM Systems to provide best-in-class customer support, advanced reporting methodologies, and unparalleled configurability capabilities. Whether via web, portal, app, text, chat, secure messaging, or contact center associate, LVM’s software helps healthcare organizations provide communication options for an individualized customer experience. LVM is more than a vendor; they are a dedicated partner with staff averaging over 16 years in the industry.
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