New capabilities and commercial policies launched to help drive efficiency and streamline IT operations
Kaseya, the leading global provider of AI-powered cybersecurity and IT management software, began its Kaseya Connect 2025 conference in Las Vegas by celebrating its global customer community and unveiling a new set of technology and commercial innovations. Thousands of attendees are connecting and sharing best practices to grow faster, improve service quality, and operate more efficiently – all powered by the company’s flagship AI-powered platform, Kaseya 365.
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With 81% of small businesses worried about IT security and efficiency, they are requiring enterprise-grade security with AI-driven automation to protect more users and devices. Backed by data from nearly 50,000 customers and millions of endpoints, the latest Kaseya 365 platform enhancements give IT professionals the tools and pricing they need to stay ahead in a rapidly evolving threat landscape.
Highlights from Kaseya’s innovation announcements:
- Kaseya 365 Ops – The newest edition to the Kaseya 365 platform applies practical AI to help customers scale efficiently, improve operations, and achieve top tier service delivery and performance metrics. Early Kaseya 365 Ops customers save an average of 160 hours per month thanks to the platform’s AI capabilities and automation, which equates to the productivity of one additional technician.
- Kaseya SIEM (Security Information and Event Management) – The new Kaseya SIEM provides a streamlined, unified response system for customers with SaaS Alerts and MDR protection and without the expense of enterprise-grade alternatives. Kaseya SIEM correlates threat data from RocketCyber and SaaS Alerts, combining endpoint and cloud telemetry to deliver unified, faster, and more actionable threat detection.
- Free-to-Use Hardware – All models of Datto’s backup hardware will be free-to-use for all Kaseya customers, with a limit of three (3) devices per customer. This allows Kaseya backup customers to provide a consistent level of service while minimizing upfront costs.
- Datto ALTO 5 – The return of a 2TB ALTO model to the Datto lineup is being offered at the same monthly cost as the current 1TB model and now includes encryption to bolster security.
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“As we move forward, innovation is at the heart of everything we do at. What we’re unveiling at Connect 2025 delivers on that vision,” says Jim Lippie, Chief Product Officer at Kaseya. “These innovations allow our customers to improve their businesses and fight against growing cyberthreats.”
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